voco Nanjing Garden Expo

We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities. The room was clean the bed comfortable. We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time. We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing. Overall, we had an excellent stay and would consider returning to this Voco property.

Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.

非常完美的一次入住，酒店前台服務熱情，禮賓部也是如此。每一位工作人員都是發自內心的熱情接待，給人賓至如歸的入住體驗。因為是給長者慶祝生日，酒店還特意佈置了房間，長者很驚喜。對於入住期間提出的一切需求，也都百分百地給予滿足，甚至超出預期。此次入住的又一亮點是七度旅拍攝影師徐強的拍攝服務，準時到場對接，一個小時的拍攝過程很有耐心，照片也是大大的滿意。下次來南京還會選擇voco 酒店，也會再次預約七度旅拍徐強攝影師。再次感謝你們提供的優質服務。