Hotel Europeo Napoli

Raccomandato per almeno due persone. No singoli. Rumoroso durante la notte.

More of a hotel than a hostel, very comfortable and clean, staff are friendly and location is amazing. Previous reviews are somewhat hilarious - elevators in Italy are small, this place does not have bedbugs (there IS an outbreak in France however, perhaps the visitor had come from there?) area was amazing (kids at the bodega outside are college kids, not "junkies") with plenty of restaurants and museums within walking distance. As with many Italian hotels, you have to insert one of the keys inside the room once you enter to turn on the electricity (response to someone who complained there was no power.) It was affordable and we liked it so much that we came back for a second visit!

The hotel was in a great location and felt safe. The room was nice and in good condition, and it was cleaned daily. There was no fridge in the room which would have been nice but it didn't bother us that much. Also, the bed and pillows were a bit hard for our personal preference but again not was not much of a bother for us. The staff were lovely and when we checked in we were given a map of Naples with attractions and transport routes which helped us a lot during out stay. The wifi had great connection. The elevator is really small but was reliable.

The photos are completely deceiving. After reading such great reviews and looking at the lovely photos, I thought Hotel Europea would be a great place for us to stay. This is definitely NOT a hotel, it is more like a hostel. Before checking in, I asked to see the rooms we were going to stay in and then I cancelled my booking. Already getting to the “hotel” indicated that I wasn’t going to like the place. There’s a big locked gate you need to go through, after passing through what looks like a parking lot turned into a coffee shop? Down a long corridor, up some steps, up a tiny tiny lift and then finally you get to the “reception”. I had read from previous reviews that the rooms were small so I was expecting that, but not THAT small! There was definitely no place to open up a small cabin bag up on the floor. There was barely any place to walk around the bed. The rooms themselves looked like those that you would rent by the hour and certainly not like the photos I saw! Still had to pay the cancelation charge which I find completely unfair and in the end, found another real hotel, down the road.

We booked here for three nights but due to our flight being canceled, could only stay two. We called that we would be a no show the first and despite the night clerk's limited English, our room was waiting when we arrived the next day. The room was small but cozy and flawlessly clean. The air con was perfect to get some relief from the summer heat. The location is fantastic. You are smack in the middle of Napels but because the hotel is a little tucked away we didn't hear any street noise at all. There is a taxi stand almost in front of the hotel. The metro is a short walk. Restaurants and bars are almost on the doorstep. I do agree with other reviewers that the staff at the reception wasn't overly friendly. They helped us with everything and gave good advice, cannot fault them. We noticed this a little bit through out our trip in Southern Italy, they seem to be no nonsense get the stuff done kind of people. We would stay here again and will definitely recommend this hotel to others.