Casa Palmeira

After the mix-up with the booking, we booked in and had an enjoyable time at Casa Palmeira. The staff were great and very friendly and were always willing to help. For the price we paid we could not really complain but there were a couple of things that were not nice. 1.The bathroom layouts are extremely poor. It is exceedingly small and the position between the wash basins and toilets makes is difficult the use the toilets. 2. The shower floors are tiled with normal tiles and are very slippery. One really needs to take caution when showering. 3. Some of the rooms' beds were old and not as nice as the other rooms' beds and a few guys complained. 4. The rooms are not as spacious as it seems in the pictures. 5 There are extremely high stairs at the back and some of our older guys really struggled with the size of the stairs. That said. The place is clean, has a splendid view, the swimming pool area was genuinely nice, and we had a great tour to Nelspruit. A big shout out th staff that made it special.

It was a beautiful place and it’s clean.Will go back again and stay there . The staff is very friendly.

Was happy with the location close to shops.The bed was not comfortable at all please try to change to new Beds in some of the rooms.

Rooms not clean and not well maintained. No value for money. It's looks all nice kn the pictures but the actual property is untidy. However the area is nice.

The place is noisy, not for people who want quiet and peaceful. People were making noise throughout the night, not toilet paper, upgrade the furniture.

My only challenge with Casa Palmeira guesthouse is that they get bookings from booking. Com and they use false advertising there. When I booked my place it indicated that it's a single double room only to receive a call on the Sunday morning traveling to the place from Johannesburg to Nelspruit informing me that I had actually booked a tent outside not a room. I became puzzled. The Manager for one at first was very rude and told me it's not their problem I must cancel my booking and booking. Com will refund me not them. Wow.... I asked how long will it take they said 5 to 7 working days and how must I book another place if that's the only money I had? Moving forward got to the room found the receptionist who was very humble and sweet I explained my story to him he understood and called the manager she continued with the arrogance and indicated I must top up the money I made to secure a room and I topped it up fine because I was tired am had a long day traveling. Otherwise next morning met with the Manager and she apologized for the inconvenience made by booking. Com something that she could have done before we even got deep into it the previous day. In short i was not happy with the false advertising done by their people and on top of that they couldn't help me instead insisted I top up the money again which was out of my budget. The guesthouse in general is a nice place and the guy who works there is a super darling.