Family Resort Hotel Manora

Évaluations de Family Resort Hotel Manora

Family Resort Hotel Manora

Mandalenska 26b, Mandalenska 26b, Nerezine, Primorje-Gorski Kotar County, 51554, CroatiaVoir les informations sur l'hôtel
Family Resort Hotel Manora
Family Resort Hotel ManoraFamily Resort Hotel ManoraFamily Resort Hotel Manora
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Commentaires des voyageurs

4.6/5
Excellent
15 évaluation
Évaluations vérifiées
Emplacement4.6
Commodités4.6
Service4.6
Propreté4.6
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Toutes les évaluations(15)
Évaluations positives(9)
Évaluations avec photos/ vidéo(1)
Évaluations négatives(2)
Mentoliptus B
Séjour au sept. 2024
En famille
5.0/5
Exceptionnel
Publiée le 30 sept. 2024
The first thing we encountered were the super friendly staff. Then the room was also amazing with lot of space for the kids to play. Going outside we saw the beautiful pool surrounded by scented trees and plants...also with a playground for kids. We only ate breakfast in the hotel, but it was very good. Especially the coffee.
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Réponse de l'établissement: Thank you very much for the visit, we are glad you have enjoyed it :)
Invité
Séjour au août 2024
Autres
2.0/5
Publiée le 17 août 2024
Had a terrible experience with this hotel, well pictured of the rooms but once you arrive, dirty rooms, super small and noisy. Showers liking all night! All they want is your money, and unless you pay you ll not even get a smile 🤮 Hotel owner was so rude and didn’t try to help at all. Super expensive rates and not even worth checking. Do not put your money there, it is not guest friendly. We went to half price Air B&B which was so amazing experience. Definitely worst customer care I ever experienced. No No No
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Invité
Séjour au août 2024
Autres
2.0/5
Publiée le 17 août 2024
Unfortunately our experience what not a positive one. Booked a triple room for two nights directly from the hotel. The room was very small, we felt the photos were deceiving. It was directly on top of the restaurant. The price per night was extremely high, yet not even a bottle of cold water was in the fridge. But the way the hotel handled the situation was a complete disappointed. We expressed the situation to the manager and explained we want to cancel the reservation for the following night, as there is a big difference between what we thought we are getting and the tiny room we wended up it. It’s not an option for a family of three, honestly. We were treated in an extremely disrespectful manner, who suggested we pay half and leave (at 19:00 pm with an 3 year old on an island). Even after finding the solution of paying some fee for the cancellation. We were denied breakfast. The manager and front desk guy were patronizing in attitude and made us feel completely unwelcome and uncomfortable. At 10:01 I tried to open the room to take the luggage (we were all packed), and the key didn’t work so by the time I was back at the front desk it was 10:03. The front desk guy again in a very arrogant way as if to make me feel uncomfortable told me that the check out is at 10:00. It was literally three minutes after. When I expressed to him he was being extremely disrespectful in the manner he was talking he just said in a laconic voice and fake smile thank you for your feedback. Part of being a hotel manager and front desk is also knowing how to handle situations where your guests are not happy. This happens. The way the situation was handled was below any expectations. This was a horrible experience that left me with tears in my eyes and a bitter taste.
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anjam168
Séjour au juin 2024
En couple
5.0/5
Exceptionnel
Publiée le 29 juin 2024
The hotel is family owned and the owners are present daily which sets homey atmosphere. The staff treats all the guests with great reverence. They will accommodate your special requirements regarding food sensitivities etc. There are vegetarian and pescatarian options available. There is a lot of greenery. Pets are welcome. Manora is eco-friendly with transparent, reliable and sustainably integrated processes. You can tell that the entire property is being carefully maintained with love. We've seen almost entire Adriatic coast and all the islands and Manora is the first place we went back to. That's mostly due to its overall vibe. :)
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Réponse de l'établissement: We are glad you have enjoyed your stay. Thank you for visiting :))
Kristian I
Séjour au mai 2024
En famille
5.0/5
Exceptionnel
Publiée le 2 mai 2024
Very nice and clean hotel, positioned in a quiet part of Nerezine. The staff is really friendly and helpful. Food was excellent and the atmosphere at the hotel is domestic. The room had a very nice view at the sea. The pool was clean and to us it was the favorite place in the hotel.
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Réponse de l'établissement: Thank you for the kind words, we are happy that you have enjoyed your stay! :)
T5165BZmartinam
Séjour au juill. 2024
En famille
5.0/5
Exceptionnel
Publiée le 28 juill. 2024
Scrivo la recensione che sono ancora qui per l'ultimo tuffo in piscina prima di prendere il traghetto per rientrare...davvero hotel super! Ottima posizione per visitare sia Lussino che Cherso, nel piccolo villaggio di Nerezine. Personale sempre cordiale, molto disponibile e attento. L'hotel dispone di una zona piscina in un bel giardino curato, fruibile fino a tardi (cosa che noi abbiamo molto apprezzato dopo le nostre escursioni giornaliere). A disposizione degli ospiti anche lettini e ombrellone nella piccola spiaggia vicino all'hotel, Galboka beach. ll pezzo forte dell'hotel è decisamente il ristorante. Possibilità di scelta tra menu di pesce, carne o vegetariano in due portate. Ottimi piatti, cucinati benissimo e con ingredienti di qualità. Top anche la location nel grazioso giardino accompagnati da una piacevole musica lounge. Camera pulita con bagno nuovo e spazioso, la nostra quadrupla affacciata alla piscina decisamente la miglior posizione!
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Réponse de l'établissement: We are happy that you are enjoying your stay! Thank you for sharing your impressions :)
Donatella B
Séjour au sept. 2024
En couple
5.0/5
Exceptionnel
Publiée le 17 sept. 2024
Bellezza e relax Hotel ben gestito, silenzioso, pulito con personale gentile e sorridente. Varia scelta sul cibo tra pesce carne vegetariano. Verdure a buffet. Ottima colazione Baia con pineta vicino all’hotel con servizio di lettini e ombrelloni. Possibilità di fare sport bicicletta, canoa e altro Vicino al centro del paese dove si trovano i servizi Clima piacevolmente ventilato Che dire di più? Ci torneremo sicuramente
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Réponse de l'établissement: Grazie mille per la visita! :)
Viviane V
Séjour au août 2024
En famille
5.0/5
Exceptionnel
Publiée le 28 août 2024
Im Manora fühlt man sich im siebten Himmel. Tatsächlich: ein Ort, um Sterne zu schauen! Ruhig, gediegen, picobello sauber und großzügig, überaus freundlich sowie charmant im familiär geführten Service. Eine exzellente Küche am Morgen mit vielfältigem Frühstück- kein Wunsch bleibt offen. Zwischendurch etwas frisch zubereitet und ganz selbstverständlich für die Kids ein Snack, am Abend immer neue „feine kroatische Küche“. Überraschungen im ansprechenden Ambiente! Wir sind überaus zufrieden.
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Réponse de l'établissement: Es freut uns zu sehen das Sie zufrieden waren :) Vielen lieben Dank für Ihren besuch!
Alessandro M
Séjour au août 2024
En couple
5.0/5
Exceptionnel
Publiée le 16 août 2024
Ottimo hotel, personale gentilissimo e cordiale, camera pulita e confortevole, vista piscina, animali ben accettati, parcheggio in abbondanza anche in alta stagione. Colazione a buffet, migliorabile. Consigliato per vacanza in coppia o famiglia.
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Réponse de l'établissement: Grazie mille per la visita e il suo feedback! :)
Lucia P
Séjour au juill. 2024
En couple
5.0/5
Exceptionnel
Publiée le 11 juill. 2024
Hotel che in Italia varrebbe più di 5 stelle. Strutture nuova,camere ampie pulitissime. Bagno nuovo dotato di tutto e con doccia molto grande e moderna. Frigo e cassaforte. Colazione abbondantissima continentale,sempre inclusa nella camera,pranzi e cene da chef stellato. Tavoli sia all' aperto in uno splendido giardino che in una vasta sala interna con climatizzatore.Servizio spiaggia più che ottimo. Utilizzo di piscina e biciclette incluso. Non ho utilizzato sauna, bagno turco e palestra ma credo siano perfetti come lo è il resto. Personale e propietari molto cordiali e disponibili. Il proprietario parla Italiano. Camerieri sempre pronti ed attenti ad ogni necessità.
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Réponse de l'établissement: Grazie per le belle parole :)
Andrea B
Séjour au nov. 2023
En couple
4.0/5
Très bien
Publiée le 16 nov. 2023
esperienza positiva, le camere sono soddisfacenti, di valore la cena alla sera all'aperto nel cortile interno e le colazioni. possibilità di pranzare ogni giorno a prezzi onesti. nel complesso rapporto qualità/prezzo raro di sti periodi....hanno anche una spiaggetta riservata, anche se piccolina. piscina ok anche se forse troppo caotica nel pomeriggio con tutti i bambini. comunque da consigliare
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Réponse de l'établissement: Grazie mille per la visita! :)