Holiday Inn Frankfurt Airport-Neu-Isenburg

Évaluations de Holiday Inn Frankfurt Airport-Neu-Isenburg

Holiday Inn Frankfurt Airport-Neu-Isenburg

Wernher-von-Braun-Straße 12, Neu Isenburg, 63263, GermanyVoir les informations sur l'hôtel
Holiday Inn Frankfurt Airport-Neu-Isenburg
Holiday Inn Frankfurt Airport-Neu-IsenburgHoliday Inn Frankfurt Airport-Neu-IsenburgHoliday Inn Frankfurt Airport-Neu-Isenburg
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Commentaires des voyageurs

4.1/5
Très bien
52 évaluation
Évaluations vérifiées
Emplacement4.0
Commodités4.1
Service4.2
Propreté4.1
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Toutes les évaluations(52)
Évaluations positives(23)
Évaluations avec photos/ vidéo(3)
Évaluations négatives(3)
manjari
Chambre lit queen standard
Séjour au mars 2023
En couple
2 évaluation
2.5/5
Publiée le 20 mars 2023
Hotel was not near to airport as name suggests and no public commute directly to hotel. Infact had to pay almost 60€ for taxi to and fro to the airport. Would have got nearest hotel with this amount. Hotel didn't have any restaurant open for dinner. Nothing good nearby. Had to order in dinner as well. Just one person at reception, managing everything. So had to wait for check in. Was a very tiring night just to find the hotel.
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Inyong
Chambre lit queen standard
Séjour au mars 2024
Voyageur d'affaires
10 évaluation
4.5/5
Excellent
Publiée le 5 mars 2024
프랑크푸르트 시내에서는 조금 떨어져 있지만 택시로 이동하기에 문제 없었습니다. 전시회로 호텔방이 모두 만실이어서 선택해서 왔는데 시설이 조금 오래 되긴 했어도 잘 관리되고 있다는 느낌을 받았습니다.
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Invité
Chambre lit queen standard
Séjour au sept. 2024
Voyageur d'affaires
34 évaluation
5.0/5
Exceptionnel
Publiée le 16 nov. 2024
整體來説還行吧，就是價格有點波動
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Invité
Chambre lit queen standard
Séjour au fév. 2023
En couple
3 évaluation
4.2/5
Très bien
Publiée le 10 fév. 2023
Es war ein toller Aufenthalt im Hotel Holiday Inn. Wir hatten ein Doppelzimmer gebucht und bekamen als Upgrade auf eine Suite. Das Frühstück war sehr reichhaltig. Das Personal war sehr zuvorkommend. Wir werden dieses Hotel auf jeden Fall wieder buchen ❣️
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Invité
Chambre lit queen premium
Séjour au sept. 2024
Voyageur d'affaires
4 évaluation
5.0/5
Exceptionnel
Publiée le 19 sept. 2024
房間很好，早餐很豐富
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SamHSU_tw
Séjour au mars 2024
Voyageur d'affaires
5 évaluation
4.5/5
Excellent
Publiée le 18 mai 2024
乾淨整潔 前台服務態度很好
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WesleyRay
Chambre standard
Séjour au sept. 2023
Voyageur d'affaires
79 évaluation
5.0/5
Exceptionnel
Publiée le 15 sept. 2023
整體上是可以的
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Invité
Séjour au mars 2023
Voyageur d'affaires
26 évaluation
5.0/5
Exceptionnel
Publiée le 2 avr. 2023
商務出行可選
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Invité
Séjour au fév. 2023
Voyageur d'affaires
4.0/5
Très bien
Publiée le 6 fév. 2023
Hôtel correct, pas facile à trouver la première fois. Chambre correcte, petit déjeuner assez complet. Parking extérieur assez facile, celui de l'hôtel est petit ou payant en sous-sol. Mini bar mais frigidaire pas branché.
Réponse de l'établissement: Dear Liskeur, thank you very much for your feedback. I am happy to hear, that you liked our hotel rooms and the service given from our employees. Thank you for the information with the frige, I will inform our maintenance department.I am sorry for the inconvenience. With kindest regards Rebecca vom Stein
Danny L
Séjour au août 2024
En famille
1.0/5
Publiée le 9 août 2024
This hotel is infested with cockroaches Definitely do not waste your money on this hotel. I pre-booked and paid for rooms weeks ago as we are on vacation from Canada. We were here from Aug 3-5 2024. There was no hot water, we had ice cold showers for two days. When we used the sink, all of the water poured out from under the mini fridge flooding the carpet. When I complained to the hotel staff I was told sorry, we don't have a maintenance man to fix that either. We were not offered a different room. Tonight when we arrived at 1:30 AM after traveling 10 hours by train from Italy. On the way to our room we saw two different cockroaches in the staircase to the first floor. Shortly after arriving in our room we saw another cockroach on the curtains even tho all of the lights were on on the room.
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241i
Séjour au sept. 2024
Voyageur d'affaires
5.0/5
Exceptionnel
Publiée le 17 sept. 2024
We stayed at the Holiday Inn Neu Isenburg for 2 nights. It's an older property that has recently been refurbished. The rooms were clean and the beds were really comforatble, we enjoyed a good night's rest. IHG Platinum Elite membership was recognised on check-in when we were greeted by Mr Jonas. One of our 3 rooms had been upgraded to a suite which was a nice surprise. There was a slight issue with the other 2 rooms which had been allocated as double beds instead of twin beds however the response from Mr Jonas was really excellent as he also upgraded the other 2 rooms to suites also (the hotel was at near full capacity). The service was excellent.
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Réponse de l'établissement: Dear Guest, Thanks for your review about our hotel. We are truly grateful for the kind words about your recent visit to our hotel. We are thrilled that you appreciated the comfort of our beds, our recognition of your IHG Platinum Elite membership, and the pleasant surprise of being upgraded to a suite. It's gratifying to know that our refurbished rooms contributed to a restful stay, and that the services provided by Mr. Jonas at check-in enhanced your experience with us. However, we regret the initial oversight in room allocation. We understand how important it is to have accommodations that meet your preferences and are glad that Mr. Jonas was able to efficiently resolve the situation to your satisfaction. Finally, it is wonderful to hear that our service throughout your stay was excellent. We pride ourselves on providing a welcoming and comfortable environment for all our guests. We are hoping to welcome you back in the future. All the best. Rebecca vom Stein, Front Office Manager Holiday Inn Frankfurt Airport - Neu-Isenburg, Front office Manager
Invité
Séjour au juin 2023
Voyageur d'affaires
2.0/5
Publiée le 30 juin 2023
Old fashioned hotel from reception to room. Also arrival was not like i am used to as ihg gold member. The parking was full so i had to leave my car on the street and person at reception couldn t even say if i could park for free overnight. I didn t take dinner but went to a good italian on about 500 meters
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Réponse de l'établissement: Dear Peter, Thank you for taking the time to share your review. We appreciate your kind words about the nearby Italian restaurant and are glad you enjoyed your dinner there. However, we apologize for any inconvenience you faced regarding the parking situation. Our hotel does offer on-site parking for free and a parking spot in the parking garage at €14.00 per day. We understand that it can get full at times. As for the reception experience, we strive to provide excellent service to all our guests, including IHG Gold members, and we will take your feedback into account to improve our service. Moreover, we understand that the style of our hotel may not be to everyone's taste, but we continuously work on maintaining and updating our facilities to ensure a comfortable stay for our guests. We look forward to welcoming you back on a future occasion. Best regards, Rebecca vom Stein, Front Office Manager Holiday Inn Frankfurt Airport - Neu-Isenburg, Front office Manager
Invité
Séjour au juin 2023
Autres
5.0/5
Exceptionnel
Publiée le 7 juin 2023
On our last leg of our trip, we spent one night at this hotel. This time we booked a double as we were travelling as a couple. Huge room, spotless, free wi fi and parking, amazing breakfast at a very good rate! Thank you and hope to see you soon!
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Invité
Séjour au janv. 2023
Autres
5.0/5
Exceptionnel
Publiée le 31 janv. 2023
Stayed for one night here with my family, party of 4. This was the biggest suite I have ever seen on an European hotel, no matter the chain. Very pleasant staff, huge rooms, comfy beds, useful kitchenette, free wi fi, free parking (outside), excellent breakfast. The only downside, dated furniture. All this at a great rate! Thank you, will be back!
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Elke L
Séjour au mai 2024
Voyageur d'affaires
5.0/5
Exceptionnel
Publiée le 12 mai 2024
Ich war im Holiday Inn auf einem 3-tägigen Seminar mit 2 Übernachtungen. Das Hotel ist etwas schwierig zu finden, so dass ich zeitlich sehr knapp ankam. Ich wurde aber gleich sehr freundlich begrüßt und die Mitarbeiterin am Empfang nahm sofort meinen Koffer, sodass ich gleich ins Seminar gehen konnte. Ich habe absolut nichts zu bemängeln. Die Seminarräume sind groß und hell, das Zimmer war sehr komfortabel, ruhig und groß, der Service hervorragend und beim Essen gab es immer eine vegetarische Variante. Besonderes Lob für die leckeren Nachtische! Rundherum ein angenehmer Aufenthalt.
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Réponse de l'établissement: Sehr geehrter Gast, vielen Dank für die Bewertung unseres Hotels. Es erfüllt uns mit Freude zu hören, dass Sie unseren Service während Ihres Seminars so geschätzt haben und die Freundlichkeit unseres Teams hervorheben. Die Großzügigkeit und Helligkeit unserer Seminarräume sind Aspekte, die wir besonders wichtig nehmen, um eine angenehme Arbeitsatmosphäre zu schaffen. Dass Sie Ihr Zimmer als komfortabel und ruhig empfunden haben, bestätigt unsere Bemühungen, unseren Gästen eine erholsame Umgebung zu bieten. Gern geben wir Ihr Lob an unser Küchen Team weiter. Die Zufriedenheit unserer Gäste ist unser höchstes Ziel und Ihr Lob motiviert uns sehr. Vielen Dank, dass Sie Ihre positiven Erfahrungen mit uns teilen. Hoffentlich können wir Sie in der Zukunft wieder bei uns begrüßen. Freundliche Grüße, Rebecca vom Stein, Front Office Manager Holiday Inn Frankfurt Airport - Neu-Isenburg,