Hôtels proches de Vino Vita at Fromage Culinaria, Comte de New Castle

L'hôtel est très ancienne (5 ans) et la construction est très choquante. Il n'y a pas de toiles dans la salle de bains (on pourrait utiliser les barres de prise) et aucun crochet sur le dos de la porte. La grotte de toile manquait de faire des toiles dégagées. La tête de douche sortait du mur. Le mannequin de l'escalier se séparait. Et .... Après notre première nuit, la chambre a été construite sans remplacer nos serviettes qui étaient fines quand nous les avons pendus. Après la 2e nuit et laissant notre gratuité habituelle sur le coucher ...la GRATIS EST EXCLUE, nos canons de bagage ont été vides mais rien d'autre ! Je l'ai signalé au bureau frontal qui nous a pardonné et nous a délivré des serviettes propres. Elle a dit qu'elle le rapporterait au gestionnaire de la maison ...we n'a rien entendu. Debris est resté sur le sol de la hall pendant les 4 jours qui étaient là. Globalement, décevant.

Great hotel. Lots of breakfast options. The rooms were clean. Bigger rooms than some other hotels. Nice pool for kids. Offers late checkout. Several dining options and stores near by. Close to the highway.

Le petit-déjeuner est gratuit, un café-bar à pain plus simple, un petit-déjeuner commun. La chambre n'est pas grande, mais les conditions sanitaires sont correctes. Laissez 2 à 3 couteaux par jour pour le personnel de service. Si l'environnement géographique est bon, l'hôtel tournera à droite et il y a un restaurant le vendredi. C'est un restaurant américain. Le prix est également bon. Si vous sentez que vous pouvez le manger. Si vous n'êtes pas satisfait, vous pouvez aller dans la rue universitaire pour manger de la nourriture chinoise. Il n'y a pas d'installations à proximité. Si vous avez besoin d'acheter quelque chose, vous pouvez vous rendre chez le protagoniste principal pour l'acheter.

L'hôtel est propre et lumineux! Victoria qui était au bureau front est exceptionnel! polite, aideuse et évidemment aime son travail! Le restaurant a de grandes choix alimentaires avec une offre de bar de haut niveau qui est attentive à tous les clients! Elle chantait et exonère de bonheur. L'auberge est accueillant. Tous les membres du personnel que j'ai interagis avec où tous les gentils et heureux de répondre à toutes les questions, Wilmington Delaware est un très bon endroit pour visiter!

We arrive at the hotel late in the evening around 9:00p after a long day. The check-in staff were cordial. Things seemed ok with the room at first. After waking up in the middle of the night, turned on the light to use the bathroom, and we were greeted by roaches (two in the bathroom and one on the kitchen counter. I immediately called the front desk to tell them, and the desk clerk said the hotel was completely full, so they couldn't move us to another room. They offered a refund, but I said we have no where else to go in the middle of the night. They said come by the desk in the morning, and we will work out the refund/discount at checkout. We reluctantly and uncomfortably stayed, but kept the lights on all night, and barely slept. Very restless night. There was another sighting during the night. Then a baby bug sighted the next morning. Oh, did I mention what appeared to be black mold on the wall above the shower. We got out of there the next morning as soon as possible. When we stopped by the desk to check out, I asked about the refund promised from the night before, but they said the manager was not in and would not be there until the next day, and she would call me back. Of course she didn't call me back, so I had to call them. Then when I spoke to her, she said she didn't know about the refund I discussed with the staff. She said when they went in the room, they didn't see any roaches...so I could not get a refund. I shared that I thought the room quality was not befitting of a Marriott Brand property in cleanliness or customer service (I stay at Marriott hotels all the time). I expressed how disappointed I was, with her customer service, and our hotel stay, but it did not seem to matter. There are many other brands out there to choose from. Don't Stay Here. But if for some reason you have to, keep the lights on, and take photos of any sightings, or they won't believe you.

Non loin de l'Université du Delaware, l'hôtel est une réception économique, propre et chaleureuse, un lit jumeau de 1,5 mètre, à côté du dépanneur 7-11, de la station-service wawa, petit-déjeuner gratuit, buffet simple, de l'hôtel au Delaware Il y a un lave-auto au bord de la route de l'université.

I have previously stayed at this hotel numerous times as our son attended the University of Delaware. My husband and I decided to take an overnight getaway. We have been travelling with our dog for the last year or so were pleasantly surprised to see that the hotel was pet friendly. The pros of our stay was our ground level room opened into a yard which was comfortable and perfect for dog working. However, there were several disappointments. When we pulled up to the entrance there was an overflowing trash can and a beer bottle sticking out of a planter. Someone's dirty sock was laying on the ground next to our patio. At 3:45am the fire alarm went off. After much disorganization and confusion it was determined that an element in the elevator shaft had burned out. The next morning this was never addressed or apologized for by management. At checkout, the front desk person was curt and dismissive. I will probably return but feel management should be paying a bit more attention to the details.

En plus d’être bien situé, près de l’autoroute 95, cet hôtel est vraiment beau, propre et bien entretenu. Les lits sont hyper confortables! Nous avons dormis comme des bébés. Le seul désavantage est le prix du supplément pour un chien. C’était trop cher selon ce que j’ai payé ailleurs pour un chien de 20lbs.

This was definitlely my worst hotel experience ever. I have to stay at conferences frequently, and I will be avoiding Hilton and any Hilton brands whenever possible. To be fair to this hotel, I'll start with the one positive: the line staff, for the most part, was very friendly. That leads me to believe it is more of a management problem (that extends beyond this one hotel), and - goodness - the problems run deep! So, here are my criticisms: (1) The room was disgusting. There was dust all over the table and furniture, and a mold-like smell everywhere. The floor had a blood-like stain in several spots going from the tv to the bathroom, as you can see in the pictures. (2) I paid extra for the executive floor, and - believe me - you're wasting your money if you decide to do the same. I don't believe there actually is any concierge service (when I tried, I was told I would be contacted later, and I never was). The executive lounge was hardly ever open (even during the advertised hours), and when it was it, was hardly ever stocked. It apparently doubled as the employee break room, because that was all I saw in there on the two occasions my card actually allowed me access to the room. (3) The heating and air unit was broken. When I arrived, the entire 9th floor was 80 degrees. When I tried using adjusting the AC unit, I saw why. The regulator appears to be broken. If you turn on ”heat,” it heats up regardless of the room temperature and continues to heat up regardless. Same for the cool setting. So you either get 80-plus degrees or 65-minus degrees. It was impossible to get the room at a comfortable temperature. (4) I only received one towel for an entire 4-night stay, and couldn't understand why. (5) The parking situation is terrible. If you plan to ever leave in your car to go out into the town, it will cost a pretty penny because every single time you leave, you're paying $11. (6) I ran into a woman who had an even worse experience than mine in the elevator. She had been assigned a room that was already booked, and walked into the room and encountered another woman on the toilet! (7) MOST IMPORTANTLY, I was with a crew that had a once-in-a-lifetime opportunity. I had called early and spoken to someone (via the 1-800 number), and was given assurances about an accomodation. I asked at the front desk, and was told the manager would contact me about it. I never was. A once-in-a-lifetime experience was ruined, and I don't think I can forgive Hilton brands for that.

La chambre est assez grande, les installations sont complètes, le service de la réception est bon, la variété de petits-déjeuners est riche.