Hôtels proches de 5 Press Gallery, Nouvelle-Orléans

L'hôtel était très bon, dans une grande localisation. Nous avons eu une chambre intérieure (pas de fenêtres à regarder dehors), mais il avait une fenêtre fausse qui permettait de faire la lumière dans la chambre pendant les heures de la journée. La chambre était très bien décorée et le lit était très confortable. Il était une petite chambre, mais si vous avez séjourné dans des hôtels dans des villes plus grandes, vous comprenez que la propriété est à un prix et que parfois les chambres sont petites. Il était parfait pour moi et mon mari. Il était très propre et le personnel était très amiable.

De Wat je vois que les chambres sont agréables et confortables. Les téléviseurs sont grands, les téléviseurs intelligents ont Netflix, YouTube, **** comme ça

La chambre est confortable et confortable, et vous trouverez des chambres confortables. La salle de bain est aussi élégante et propre, tout au long d'un très agréable séjour de 3 nuits, fortement recommandé à n'importe qui.

J'ai mis 4 sur 5 pour la note, à cause de Claudette Brève, la chef concierge de l’hôtel. Sinon, l’hôtel ne vaut que 3. C'est un très bel hôtel, mais c'est vrai qu'il n'y a aucun contact avec le personnel. Claudette est la personne qui répond à vos demandes, vos attentes. J'ai eu besoin d'aide pour une excursion, pour avoir une navette. Elle répond avec efficacité à ce que nos besoins. L’hôtel est propre, bien situé. La chambre est confortable, la salle de bains très bien. Ma chambre se trouvait juste à coté de la climatisation. Le bruit était constant. La lumière du couloir était allumée en continue. Je m'y suis vite fait, mais c'est assez gênant, quand même..

Le personnel était très aimable et utile. Très propre chambre et zones communes. La seule raison que j'ai donnée un 4/5 sur les installations est parce que je ne pense pas que nous aurions dû payer 25 $ pour parquer dans le garage d'hôtel!

I wasted a points redemption on this hotel. We booked it because it was near where our friend lived. Next time we will stay farther out. We were there for the 1st Mardi Gras weekend. During check-in, the front desk staff was distracted talking to each other about non-work-related stuff instead of engaging with the guests. (We observed this to be the norm every time we came and went) The drink coolers in the retail area only had a few diet drinks and water. When we asked when it would be refilled, the clerk told us, ”it's Mardi Gras season. We might get some more after that”. Yes, it's arguably the busiest tourist season for New Orleans, call your distributor or tell the manager to go to the grocery store. We booked a room with a king and a sleeper sofa. The sleeper didn't have any sheets, nor were there any that could be used to make the bed ourselves. The top sheet and blanket weren't even tucked in on the king bed. Based on other TA reviews, we brought our own towels. The coffee supplies had not been replenished. Breakfast was nothing special and not replenished until guests asked

Le premier jour de la journée, après une longue visite, nous avons eu un contrôle très tardif (4 heures) et Jada était si énergique et gentille et nous agrée. Les chambres étaient propres et confortables, et la lobby et l'équipe nous ont fourni un bon endroit pour obtenir le travail et le travail. Le rôde de la ville est un des meilleurs hôtels que nous ayons jamais séjournés! 10/10 serait séjourner de nouveau.

The rooms are nice and clean. The housekeeping staff do a great job. The breakfast is good and attendants helpful, but the stress this place caused me was not worth it. I got a call two hours before check in telling me they didn’t have a room for me the first might of my check in. They sent me to the Best Western in Westwego. 🤮. The manager there acted like he was giving me a comp room. Those were his words when in fact I had paid completely for my room at the plus, not that awful motel. The carpet there is disgusting. The manager at the plus gave me the difference in cash for the price difference when we checked in the next day, which I appreciated and said as a Christian I will let the fact that I was targeted as the only guest sent somewhere else go. But, it never got better. I got charged for the room and had to discuss with the front desk although it was paid in full. Then, the vending machine didn’t work and took my money, so I went to the front desk and the guy there made me feel like I was the problem because I said I don’t understand why I have had so many issues here. Needless to say, this place really added unnecessary stress to my trip and I still don’t know why I was the one targeted on the day I was scheduled to check in. I really tried to make the best of it and be kind but everyone I know in the hotel industry said this was unacceptable and they should have fully comped the first night, not just give me the price difference. I just couldn’t get them to budge on anything and see my point of view, so I gave up. Everyone said they would have made them give me a room because that was the worst treatment of a customer, but it didn’t matter how much I said it was unacceptable. They catered to other guests and targeted me for whatever reason. They said guests didn’t check out, left belongings in the room, and they couldn’t reach those guests. This said to me you value people who don’t honor your rules and regulations more than someone like me, who paid in advance and does honor rules and regulations. I personally believe they let those guests stay and didn’t care about my reservation. This is the most poorly run hotel I have ever dealt with and I travel a lot. My husband warned me not to stay at a Best Western because his experience is always with Hilton and Marriott properties, but the location was ideal for being close to family. My son even said how much closer it was than the horrible, disgusting Westwego one they sent us to. I wish this wouldn’t have been our experience because I travel to the area a lot to visit family and was hopeful we could stay here on all visits but the amount of stress they caused me this trip is not worth it. If you want to make sure you have a reservation, then this is not the place to stay. You can be the random target they choose to send elsewhere for customers who don’t care about policies.