Microtel Inn & Suites by Wyndham New Ulm

The front desk agent named Nick was terse and blunt. He would constantly interrupt me while I was talking. The reservation system only showed a single night when our confirmation was for two. He initially told us we would need to change rooms after the first night. Then he entered our room at 1030 at night to tell me I hadn't payed for the second night. This upset my wife terribly. I ended up having to go to the lobby at that hour to pay for the second night stay. He threatened to call the police. He called his manager, and I had to ask them rwice to speak in English so I understoid what they were saying, all while on speaker. The manager insisted he would be in the next morning by 9 AM and would apply a discount to our entire stay for our troubles. We checked out at 1030 AM, and the staff told me he wasnt sure when his manager might stop in, even calling his cell number with no answer. We reached out twice but never heard back from the manager. Nick went so far as to say his paycheck would be docked if the books were not handled properly. We will never again stay at a Microtel lication.

Microtel was new for me. For the money, it was very good. Only negative for me was the lack of a closet when I had 75% of hung clothes. The pegs were quaint, but not the best for business travelers. Didn't discover the two small drawers hidden behind the second bed, halfway into my stay. There will be a next time, overall, I am impressed.

VERY cramped quarters. Room phone did not work. Minimal bathroom counter space, and towels hanging on pegs in bathroom obstructed the tp roll.

it was okay. didn't a closet to hang our outfits. we were busy, just slept and shower and gone for most of the day. refrigerator work great, it froze my drinks even after turning it down.

No one came when I wanted to ck out. The plug in by bathroom sink did not work for morning for getting ready!! The washcloths were worthless, I have “ rags” better than them. Very disappointing for the dollars spent

You need to fix the door lock on room 314. Only one of my 2 keys would open the door. It is a nice to place to stay. The breakfast could be a little better.