InterContinental Hotels NEW YORK BARCLAY by IHG

Des frais d'agrément sont facturés quotidiennement, soit 39,9 dollars américains par jour, taxes comprises. Ils doivent être payés. Vous pouvez consommer des boissons et de la nourriture dans le minibar pour pas plus de 25 dollars américains. Le problème est qu'une bouteille d'Evian de 750 ml coûte 16 dollars américains. dollars, donc je n'ai vu ces frais que dans cet hôtel américain. ,très mauvais ! La réponse du service téléphonique a été extrêmement lente, pas du tout conforme aux normes de service intercontinentales. Il y avait aussi des déductions arbitraires pour la caution par carte de crédit et des frais supplémentaires pour le petit-déjeuner pour une personne. Je suis allé les voir en personne avant de leur dire de s'excuser, et ils m'ont dit qu'il faudrait 5 jours ouvrables pour revenir par le même chemin. Je ne recommande donc pas du tout cet Intercontinental à New York ! !

L'emplacement de l'hôtel dépend des besoins personnels, mais l'emplacement de cet hôtel est vraiment bon et peut répondre à la plupart des besoins. Que vous souhaitiez visiter la 5ème Avenue ou Central Park, il est accessible à pied. Les bagages peuvent être stockés gratuitement après le départ. Les bouches d'aération de la climatisation sont un peu bruyantes, ce qui pose problème dans la plupart des hôtels. Il n'y a pas de bouilloire d'eau chaude, seulement une machine à café, ce qui est un peu gênant.

The people working at the lobby are very unfriendly, especially the one keep wearing a mask.

Great location for travelling to and from JFK with Airtrain connection with LIRR line to Grand Central just down the road. Beautiful hotel rooms as well.

Good location , cleen , Classic and clean luxury hotel . friendly staff.

Horrible experience with Service & Unnecessary charges a) After charging $40 + taxes, they give $30 free meal voucher every day. After Day-1 i realised it was more economical to not use the $30 voucher. Sounds strange but its very Interestingly structured. One orders an Avocado toast for $29 (within budget) from the in room menu.The guy delivers in 30mins with a bill of $52 of which its $29 of food, $10 of delivery charges and $13 of taxes totalling to $52. So 1st you are charged $40 as City charged and in lieu of that the coupon of $30 for food given to you even if u stuck to your understanding $30 you would have paid more than $52 means extra $22 It gets more interesting when they tell you, that you cant use this $30 for breakfast. This is like a Ponzi scheme. b) One of the rudest In-room dining call you will ever attend. I asked what is XXXXX, revert: you should read about it, this is not in my job profile, I only take orders. Fab experience 😍 c) I requested that since i was lactose intolerant could the hotel be kind to deliver 1/4 cup of Almond milk, just enough for a cup of tea. I am told that is possible and then a full cup of milk with $10 + taxes = $13 is charged for simple request of Almond milk. d) You are not eligible for even a single bottle of water in a so called 5star hotel or so. e) Servicing the room was not in list, had to go twice over to reception to ensure that room no is added to list of rooms to be serviced in the day. f) The Coffee machine wasnt working and one had to request for a simple electric kettle to warm water for tea/coffee. g) The Jet spray in the washroom commode was jammed and not working.

for an expensive hotel i would have thought the service would have been far better - Wifi was rubbish in the room and could not use it even on my phone. spoke to the desk and made to feel like an ***** with the questions given about why it wasnt working. Also put in a room opposite the ice machine and so kept being woken up in the middle of the night but other guests getting ice. There will no doubt be better hotels at this price point to stay in.