Montigo Resort Nongsa

My husband and I had a one-night staycation at this beautiful resort, and it was truly a great experience. From the moment we arrived, everything was well taken care of. We were welcomed with a refreshing drink, which was a nice touch, and the staff throughout our stay were warm, friendly, and attentive. The weather was quite hot, but we had planned ahead and booked an in-house BBQ with a sunset view — definitely one of the highlights. A special chef handled the BBQ just for us, and the server attending to us was equally pleasant and professional. We managed to catch the sunset for a few minutes before the dinner, which made the moment even more special. The resort itself is stunning — clean, well-maintained, and peaceful. We’ll definitely consider coming back again. The complimentary breakfast offered a great variety and quality, much more than we expected. The buggy drivers were also incredibly helpful and always greeted us with a cheerful smile. They even picked us up and sent us to the ferry terminal upon checkout, which made our departure smooth and stress-free. We also visited the spa and tried both the Indonesian and Montigo massages. While we couldn’t really tell the difference between the two, the masseuses were skilled and professional. One small suggestion would be to include some relaxing background music during the massage, as the silence felt a bit too quiet. The food overall was above average, even if not the absolute best we’ve had. Still, paired with the views and ambiance, it made for a lovely experience. All in all, the resort is a perfect place for a peaceful weekend escape. The views are amazing, the service is excellent, and the atmosphere is relaxing. While the price is on the higher side, it’s expected at a five-star resort — and in our opinion, it’s well worth it. Highly recommended if you’re looking for a short, luxurious break to recharge.

This is my second visit to Montigo (Villa 102), and my first stay was just 3 months ago. Sadly, this time was full of issues: • Pool light not working on first night, repaired but failed again the next night. • Stagnant water around the pool caused me and my daughter to slip and fall. • Was not informed beforehand that the cabana area was under upgrading. • Pool tiles coming off inside the villa pool. • Power tripped on the first night while we were sleeping — aircon and lights went off. Staff offered to check but I was too tired and told them to check after I checked out. • First day was very tiring as I had to keep opening the door for staff to fix many issues. • Fridge was not cold throughout the stay. Although the villa condition needs serious maintenance, the service from the staff was still very good. Michael has been very nice and friendly throughout both of my stays. He helped us with the BBQ setup and also handled the breakfast station. Really appreciate his warm and attentive service — made our stay more enjoyable despite all the problems. Thank you, Michael, and keep up the good work!

The service was extremely slow and check in took so long without providing and drinks or snack while waiting. The use of buggies was so slow. I food was nothing special and yet the price was exorbitant. Not worth the stay maybe if I had kids to occupy them with games if not I doubt I will stay here again. Poor rating for the price and the hotel is so run down.

Just to inform to all who wants to book this place… The standard drop… compare to last time I stay… We book the top 2nd tier of the room and paid higher but given a sub-standard room and amenities… villa no. 90 to 99 maybe… that was what the front desk told us… Plus side: - Big room… - 2 bedroom… - private pool the size of 2 king size bed…? - Nice breakfast… - Nice staff and buggy drivers… Cons : 1. The room are sandy… till our bed… no slippers provided till we requested one… at provide a pair or two to those who are sensitive to sand… 2. The toilet no comb, shaver, shower cap or cotton bud… given upon request… and the poor housekeeping will drive their buggy or car which need to wait 15 to 20 minutes…? 3. We paid high price for the room… the bottled water cheap type… not even brand of Aqua(trusted brand in Indonesia)… where 2 night before, I stay in a hotel $55/night… they provide Aqua 4 bottles for 2 pax… 4. In breakfast, the spread no Japanese… the night before I stay in the city side do provide that… and the price was just $75/night… I happen to taste a nice cake… and ask for a small take away box but was declined… but I saw some gentleman got one… no choice… maybe 2nd tier room not qualified… 5. They knew the use buggy system.. but they didn’t have sufficient buggy to go around… after breakfast long queue to wait for the next buggy… 6. Food and drinks expensive… not say we can’t afford but not worth at all… Sorry being long winded… but just sharing to those who want to come Batam holiday… this resort not worth at all… Happy Holidays…

Personally felt that the sink water wasn’t very clean. Blankets on bed were not very clean as well. However, the service and amenities were 10/10 in the villa itself. Location was about est45min away from batam center area. ( a little far but to me it’s okay. ) for experience it’s fine n okay .

It’s such a beautiful resort with private pool, about 30 mins drive from the city Center, the nearest ferry terminal is Nongsa terminal rather than Batam Center. The environment is beautiful and the room is spacious, I can’t wait to go back again next time. The only thing be careful is the edges of the stairs inside the private pool is a little sharp, young kids got to be careful when swim inside the private pool.