A Very Disappointing Stay – Not Worth the Price
I booked a 2-bedroom sea view villa (Villa #99) for a family getaway, but what we experienced fell far short of expectations:
- The so-called “sea view” was barely a glimpse, mostly blocked by a large, old tree.
- The villa had a strong sewage odor, especially in the toilet – truly unpleasant.
- The beach is unsafe: full of rocks and broken glass. Even the staff advised against swimming. It’s essentially a no-swimming beach.
- Loud techno music blared until 1am due to a wedding banquet. When I asked about it, I was told “it’s a celebration.” This completely ruined the tranquil escape we were hoping for. A "celebration" at the expense of resort quest!
- Breakfast was a major letdown. Food quality was poor, very little meat on offer, and the only popular station – roti prata was mishandled. The curry kept running out and staff took forever to replenish it.
- The private pool in our villa had loose tiles everywhere. Thankfully, my kids didn’t get hurt, but it was a serious safety concern.
- Of the 4 or 5 restaurants on-site, only the Indonesian one had decent reviews. But when we checked in at 2pm and wanted to make a reservation, we were told it was fully booked. With the other restaurants poorly rated, we had to take a cab out just to find a decent meal.
For a resort charging premium prices, this was extremely underwhelming. I wasn’t expecting the Ritz or Four Seasons, but I did expect basic standards in food, service, and facilities. Sadly, this place delivered on none.
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