Grand Shores West

Hurricane Helene caused damages to hotel and nobody is answering the phone there I am being told i can't get my refund??

Needs small renovation like the carpets there is a smell I think it’s from the old carpets and painting. But other than that clean and a good stay.

Our room was clean and nice. The hallways had an odd smell but not overpowering. The staff was very kind and accommodating. We would stay here again for sure.

We loved that it was right on the beach and it had cabanas for use by the ocean. The staff was very friendly and it was in a great location. They had very few parking spots close to the hotel but had plenty of parking a block away.

We had the best time. The Grand Shores West is the best beach front hotel within miles!! Sun, sunsets, sand, pool and hot tub - plus sand bar every day = THE BEST. Thank you GSW!

Not a fan of bugs and lack of parking. Let’s start with ROACHES. Not A roach, roaches. The parking situation is either fighting for a spot on property or across the road in a pothole filled gravel area or 1/4 of a mile down the other direction. And they do not offer any type of shuttle service. Place is dated and they did try to update with paint and new bathroom sink and toilet. That is about it. Patio door took a bodybuilder’s strength to open and close. The walls are PAPER thin and you can hear people in every room around and above you. Every step, yell, baby cry and kids that run up and down the hallway. No offering of a snack bar or food of any kind. Only lobby coffee. If you want anything you have to go across the street to other locations. Not even a snack vending machine. The property has a nice pool, wonderful beach location and access to water sport items & beach chairs. The only thing that didn’t make us demand a refund and leave. Staff was friendly. I wouldn’t stay here again but, if you are on a budget and unfazed by the above, the price is reasonable.