Évaluations de Rydges North Sydney

Name: Rydges North Sydney
Address: 54 McLaren St, North Sydney, New South Wales, 2060, Australia, 54 McLaren St, Overseas, Australie
Rating: 4.5

Rydges North Sydney

54 McLaren St, North Sydney, New South Wales, 2060, AustraliaVoir les informations sur l'hôtel

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Arrivée le

1 nuit

Départ le

Chambres et hôtes

Commentaires des voyageurs

4.5/5

Excellent

45 évaluation

Évaluations vérifiées

Emplacement4.6

Commodités4.2

Service4.6

Propreté4.8

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Toutes les évaluations(45)

Évaluations positives(43)

Évaluations avec photos/ vidéo(12)

Très propre(8)

Chambres de qualité(8)

Bien situé(6)

Très bien situé(5)

Personnel accueillant(4)

Évaluations négatives(2)

Sherryberry

Chambre lit king

En famille

16 évaluation

5.0/5

Exceptionnel

Publiée le

Huge clean room . Close to everything ! Definitely will come back

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Travel legend

Chambre lit king

Voyageur d'affaires

9 évaluation

5.0/5

Exceptionnel

Publiée le

Great location and friendly staff

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Marina

Suite familiale, 2 chambres à coucher (lits superposés)

En famille

1 évaluation

4.7/5

Extraordinaire

Publiée le

Clean and comfortable, the food was delicious

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Invité

Chambre avec lits jumeaux

Seul

4 évaluation

5.0/5

Exceptionnel

Publiée le

The Hotel has changed ownership and has been renovated. Not all the renovations are completed yet however my room was very nice and fresh. The bathroom was like new and for the price the room exceeded my expectations. I booked a twin as it was the cheapest room and they made the bed into a king without even asking. This was such a nice surprise. I had dinner in the restaurant and the food was very good and it was a nice atmosphere. The location is perfect, a short walk to the train station and it’s a quiet area. Would definitely stay again!

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Invité

Chambre avec lits jumeaux

Voyage entre amis

7 évaluation

4.2/5

Très bien

Publiée le

multiple false alarm through the night. other than that it's a nice hotel

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Justin刘

Chambre (lit king size, balcon)

En famille

4 évaluation

4.0/5

Très bien

Publiée le

Room toilets are clean. Very close to Victoria Cross station, close to North Sydney CBD area hence plenty of shops around.

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Selene Teo

Suite une chambre à coucher avec lit king

En famille

9 évaluation

5.0/5

Exceptionnel

Publiée le

Awesome location, Perfect Check/In/Out process per all Rydges standard! Good value and will visit again!

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Utilisateur anonyme

Chambre double exécutive

Voyageur d'affaires

2 évaluation

4.0/5

Très bien

Publiée le

Since its renovations this hotel now feels very slick and stylish. The rooms look great with its modern look, while still giving off warm and welcoming vibes. Beds are comfortable, and newly renovated bathrooms look great. Unfortunately, all of this aesthetic appeal is let down somewhat by the staff. I was barely greeted or acknowledged by the reception staff, and I was made to feel like I was interrupting them. There was no offer of help for my luggage or even recognition that someone with 2 large suitcases (and a child) would need assistance. The rooms no longer have phones inside them. Rather, the phone number to reception was provided during check-in. This normally wouldn't be an issue, however it seems like they just don't like answering their phone. I tested this theory myself by going into the lobby and calling the reception. Neither staff were attending to guests, and yet I can very plainly see the phone flashing and being ignored. I loved the decor and stylish touches of this new-look Rydges. Sadly, my most memorable experience from this hotel was rolling the hotel baggage cart to my room by myself to take down my luggage.

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Réponse de l'établissement: Dear Guest,Thank you for sharing your detailed feedback about your recent stay with us. We are delighted to hear that you appreciated the modern and stylish renovations of our hotel, as well as the comfort and aesthetic appeal of our rooms and bathrooms.However, We are truly sorry to learn that your experience with our staff did not meet your expectations. It is disappointing to hear that you felt overlooked and that you did not receive the level of service we strive to provide. This is certainly not reflective of our standards, and we deeply regret that we did not offer the assistance you needed during your stay.Your feedback about the phone system and the lack of responsiveness from our reception team is concerning. We are currently reviewing our procedures to ensure that such issues are addressed promptly. Your experience will be shared with our management team to reinforce our commitment to exceptional service and to improve our responsiveness to guest needs.Please accept our sincere apologies for the inconvenience you encountered. We genuinely value your input and hope to have the opportunity to welcome you back in the future, where we aim to provide you with a more memorable and positive experience.Sincerely,Rydges North Sydney Management

Invité

Chambre (lit king size, balcon)

Voyageur d'affaires

1 évaluation

3.0/5

Publiée le

The hotel itself was good , what wasn’t great was being woken up by 5 false fire alarms. Starting at 7am. All of which were followed by an even louder announcement.

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Réponse de l'établissement: Dear GuestThank you for taking the time to share your recent experience at our hotel. We sincerely apologize for the disruption caused by the false fire alarms during your stay.We understand how frustrating it must have been to be woken up repeatedly by these alarms, especially early in the morning. Please know that the safety and comfort of our guests are our top priorities, and while false alarms are rare, we take them very seriously. Our team is investigating the root cause of these incidents to prevent them from happening in the future.We appreciate your understanding and patience during this unexpected situation. Should your plans bring you back to Rydges North Sydney, we would welcome the opportunity to provide you with a much-improved experience.Warm regards,Rydges North Sydney Management

GraceeeeeN

Suite, 1 chambre à coucher (balcon)

Voyage entre amis

1 évaluation

4.5/5

Excellent

Publiée le

Newly renovated ! Beautiful and next to metro

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Rohitthind

Chambre double exécutive

En couple

2 évaluation

5.0/5

Exceptionnel

Publiée le

Outstanding

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Réponse de l'établissement: Dear Rohit, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rydges North Sydney Management

lhythailand

Suite, 1 chambre à coucher (balcon)

En famille

8 évaluation

4.7/5

Extraordinaire

Publiée le

酒店位置雖不在CBD 裏，但交通和環境都很優越，鬧中取靜。交通：酒店出門左轉走到路口大概3分鐘就是新建的地鐵站Victoria Cross，這個車站很大，去酒店從北口出來，去哪裡都非常方便。附近公交車也有。吃飯：鄰近就是商業街，很多餐飲。購物：附近5-10分鐘步行就有個Woolworths 超市。景點：步行20-30分鐘可到Luna Park, 悉尼歌劇院對面的機位，最後總結最出片的位置都在這裏。想坐渡輪也是這裡有站。酒店：酒店是新裝修的，床品很舒服，衞生也不錯。我們訂的一室一廳房間，房間很大，有廚房設備，酒店樓上有洗衣房，洗衣粉要跟前台要。酒店工作人員非常友好，我們早上飛機到酒店10點，前台查看有房間就給我們checkin了。酒店客人主要是商務客人，華人大概都住CBD了，我們衹在最後一天看到兩個國人。酒店早餐：西式自助

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cq1006

Chambre double exécutive

En couple

41 évaluation

3.7/5

Publiée le

酒店位置不錯，距離地鐵維多利亞站步行3分鐘，周邊多個公交站點，出行方便，員工都不錯，有自助入住比較方便。床太軟，枕頭太高，睡眠質量不高。最重要的是WiFi存在嚴重安全漏洞，一但連上系統會有安全提示，10多小時後收到短訊驗證碼，有其他途徑正登陸付款寶！提醒再去的朋友最好不聯酒店WiFi，更不要使用付款相關係統！

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