The George Penang by The Crest Collection

Hôtel de style très britannique, très petit, bon service, petit déjeuner délicieux, prix abordable

Hôtel récemment ouvert, l'emplacement est très bon, près de Komtar, c'est très pratique pour manger. Il y a de la nourriture, une rue des bars, des bâtiments historiques et des attractions à distance de marche. Le petit déjeuner est très ordinaire, rien de spécial. Mais il y a beaucoup de délices à Penang, donc je ne les mangerai pas à l'hôtel.

Service client très grossier et médiocre. Pas utile du tout. Le concierge le plus grossier de tous les temps. Hôtel absolument ridicule avec absolument aucun service. Nous sommes arrivés vers 12h00 et la réception a refusé de nous enregistrer en disant qu'ils n'ouvraient l'enregistrement qu'après 3h00. Nous avons dit que nous pouvions attendre jusqu'à 3h00 pour la chambre, mais nous voulions faire l'enregistrement plus tôt, mais on nous a dit que leur système ne pouvait pas le supporter. Mais nous a quand même demandé un passeport, etc. Un tel hôtel ridicule et des gens très impolis et irrespectueux.

We had a fantastic 2-night stay at The George Penang Hotel with a group of friends. The hotel is beautiful, elegantly designed, and perfectly located — within walking distance to many popular eateries, shops, and bars, making it very convenient for exploring George Town. Our rooms were clean, comfortable, and well-equipped with complimentary snacks and drinks, which was a lovely touch. We especially enjoyed the nutmeg drink served in the lounge — it was very refreshing and nice. Although one of our four rooms had an air-conditioning issue upon check-in, the staff responded promptly and got it fixed quickly. All the hotel staff were friendly and helpful throughout our stay, but we want to give a special shout-out to Syafia in particular. When we ran into trouble with a Grab driver who kept getting further away despite accepting our airport ride, Syafia immediately stepped in, offered solutions, and quickly helped us secure another car — which arrived in less than 5 minutes. His quick thinking, professionalism, and warm attitude made a real difference and we’re incredibly thankful for his help. We highly recommend The George Penang for its charm, comfort, great service, and unbeatable location. Would definitely love to return!

Friendly staff at check-in. Housekeeping did a terrific job. So near to street food, exploring heritage places. Love the complimentary nutmeg cocktail welcome drink. Will definitely be back again! 🤩👍

Our company organized a team trip to Penang and chose George Crest as our accommodation—and it turned out to be a great choice. The hotel provided a comfortable and stylish setting that worked well for both rest and informal team bonding. Rooms were clean, modern, and well-equipped with everything we needed after long days of team activities and exploring the city. The ambiance of the hotel struck a nice balance between heritage charm and modern design, which everyone appreciated. The staff’s customer service was professional and attentive throughout our stay. They made check-ins smooth, assisted with local recommendations, and ensured our group’s needs were met efficiently. It was clear they were experienced in handling group stays, which made the entire trip run more smoothly. The location was also a major plus—close to George Town’s attractions and eateries, making it easy for the team to explore during free time. Overall, George Crest was a comfortable and pleasant base for our company trip, We would like to especially compliment all the concierge and bellboy staff for their warm hospitality and prompt assistance throughout our stay. Their friendly demeanor and efficiency made a great impression on our entire trip