Invité
31 janvier 2023
Location and parking are good. Beautiful building on the outside, beautiful garden. Despite these this place is to be avoided. As one other unfortunate guest said "The worst hotel I have ever stayed at in my life." I agree, the managment of this hotel is astrocious. Grounds are along a river walk, but the management lock the gate to easy riverfront access and then tell you that you need a key, but keys are all lost by guests. There are spa facilites, but you cannot book them, because companies have prebooked them for their employees. The staff try, but are understaffed, overworked and under qualified. We left four days early despite paying through the weekend. It was worth our health to get out of this place. Despite what *********** might say this hotel is NOT air conditioned (July 2022). It has a space air coditioner in its cafe and another on one wall of the dining room. Staff does not speak English, German nor French. Fair enough you are in CZ. However it is a hotel. Pillow sheets torn from wear, duvets torn from wear (both replaced upon request). Curtains in dining room torn from wear. Curtains in rooms are not large enough to cover windows to keep out sun. No air conditioning and no screens on windows despite a river location. Rooms are like ovens in the summer. I purchased a large fan, which did not help. Trash removal at 6AM which means since no air conditioning in summer your open windows will allow you to hear all. Vacuuming the hallways start around 7AM to start your day. Food is at best adequate and does not reflect season, e.g. loads of boiled potatoes served on days of 34 degrees centigrade. Portions are oversized. This place is right for you if you want to relive the worst of communist hotels and all their bad perks. Whatever you pay for this place is too much. I have never stayed in a more miserable hotel and this includes my time in the Army during Vietnam. 4 star is a laugh, 0 star is what it is. Do NOT even consider this place.
Traduire