Courtyard Stamford Downtown

On the positive side, a good location, a large room with a sofa, a nice breakfast with a friendly waitress., a clean and well equipped bathroom. The experience there is unfortunately not really positive mainly because of a lack of attention to details: hotel staff was professional but lacked a bit of warmth, most USB sockets did not work, the coffee machine was a good attention but it would have been nice to have 2 cups, the valet parking attendant did not even offer to help with the luggage. Really a pity not to better enhance this hotels’ assets.

Great location. Very nice hotel. Very clean. The desk people always greeted us when we came into the hotel. The valet service was very efficient. FYI-it’s a hotel Starbucks so limited offerings. Loved that we could walk everywhere. Only negative was how expensive it was but worth it to be close to everything. Glad we choose it.

Great hotel. The place is super clean. No noise from the outside. Located near restaurants and small shops. Valet parking available. The only thing is that the pool is too small. But, in general we had a great stay.

This was a nice day prior to our flight the next day out of JFK. The room was nicely appointed the bed was extremely comfortable with plenty of great pillows. Close to everything if you want to walk for a meal. Valet parking which is $15 per day as a hotel guest. Easy access to route 95

I have stayed globally in multiple hotels and also at the adjoining Residence inn. This place has very spacious rooms and that’s about it! 1) During checkin I informed the reception that I will be staying till late and hence they can charge me for 2 nights, instead of just one. The guy seemed to have ignored my request and my key card gets disabled. 2) No house keeping done, considering I did pay for two nights. Least I can expect is house keeping 3) Upon check out (6:45 pm room 505) : The lady there, Anis or Anie- just did not smile. Did not ask, how was my stay or smile. When I requested for a hard copy of the bill, she had a reaction of disgust. Normally I am used to hearing some level of greeting. There was absolutely nothing here. Truly have never been treated so badly before. 4) I was lugging my luggage and struggling with the hotel door. There was no attempt being made to hold the door for me. I understand you do not have porter service. But what stops you to help someone with the door? 5) The air conditioning in the room constantly made a humming sound. Sleep quality was very poor. I would have provided this feedback, if someone one asked. Never staying here again, its residence inn for me the next time. The Marriot team really needs to examine or retrain the staff here.

I stayed here with my wife to celebrate her birthday. The staff was incredible, the room was immaculate, and the location to restaurants and shops is very convenient. All of the staff were great, but I especially was impressed with front desk worker Ciarah. We had a fantastic time. I highly recommend this location.