Avis : Oribana

Very clean and good service

主要是為了從信濃大町站坐扇澤方向巴士540日元到達，就在巴士站對面，第二天一早搭巴士去扇澤約25分鐘稍微近點。庭院式環境不錯，內部擺設也很日式注重細節，晚餐早餐算豐盛。客人的行李寄到了，員工很認真地擦拭輪子，服務不錯。

Релакс, релакс, релакс. Рёкан. Завтраки и ужины в традиционном стиле великолепны. Онсен - бассейн крытый и открытый, вечерами наблюдали как бегают куницы, тишина. Номер для Японии просто огромный (около 40кв.м). Выдают традиционную одежду. Недалеко транспортная остановка (ездили кататься в район Хаппо, Хакуба 47, Иватаки) и информационный центр.

住慣了大型酒店，一開始進去時有點失落。很日式的酒店，很用心的裝修。餐食很驚喜。很有意思的酒店，很有感覺。

這家真的超預期的好，離白馬滑雪場也不遠，温泉清澈透明，晚餐，早餐都贊，完美，100分

這次入住《織花溫泉♨️旅館》，讓我感覺到日式酒店服務態度很周到，果然是觀光大國⋯⋯朝食&夕食都擺盤精緻，同行家人對此讚不絕口⋯⋯希望明年規劃滑雪行程中，也能入住，再次回味酒店人員周到的服務～

期待下次入住

Wow we love this hotel . When we first arrived , our shoes were kept for us and a worker started cleaning the wheels of our luggages and then carted off to our rooms . The hotel was pristine clean everywhere and decorated with beautiful origami . There was a cafe which served free ice coffee , melon drinks and iced water and ice lollies . The rooms were extremely clean with free fast wifi , blinds for the windows and good temperature control . Beds were firm and extra pillows were granted when we requested for them . The outdoor onsen was beautiful facing the open forest with flowers and dandelions . A shampoo bar was also present . Dinner was kaiseiki with a SHABU SHABU pot with pork and was extremely delicious . The highlight was a baked apple with prawns and mushroom topped with cheese and baked . Mmm a dish to be remembered . Breakfast was Japanese and served with an olive vegetable bun - a specialty of the region . When we left , two origami balls were also given as a present for us . Really a most memorable stay .

Bad service and inconsiderate. We booked the hotel with dinner and breakfast. The location is convenient for people to start for Tateyama Kurobe Alpine route. However we took the first train at 7:30am. But the hotel’s breakfast started at 07:00. We asked for packed breakfast but they refused even a cup of coffee. No refund. Also staff are unhelpful for carrying luggage.