Howard Johnson Parkview Plaza Erdos

First impression of the hotel was good. We stayed at 25th floor, So that the room is bigger than others. The reason we choose this hotel because It has a swimming pool. So, after checking in, I went to check the pool. I was shocked to see so many people there. It turned out there was a swimming lesson with 6 instructors and twenty something students. The lesson is running from 9am to 8.30pm. ( pool is closed at 9.30 and only 4 line.) I was very disappointed, therefore I called the duty manager and told him the issue. Soon after, the front seat manager Mr Li came to my room with apologetic attitude. Even though he couldn't resolved the issue, we felt that it was out of his hand. Food at fifth floor was so so. Breakfast has a lot of room to improve. If you want to relax in the pool. Don't go there. Otherwise it is a good choice to have a peaceful sleep.

An extra stay was surely an enjoyable one. Thank you all. See you afain

這次入住體驗真的超棒！必須給前台的小董點個大大的贊，辦理入住時特別熱情高效，有問必答，還貼心提醒了早餐時間，讓人感覺特別舒服酒店的大床也很贊，房間乾淨整潔，床品柔軟舒適，睡得特別香。早餐種類豐富，味道也很地道，食材新鮮，吃得特別滿足。

入住時發現預訂房型與需求不符，前台小柴快速協調，1分鐘就換好了安靜的高樓層房間。退房時發票訊息有誤，她耐心核對後重新開具，還主動幫我聯繫快遞寄送。面對問題不推諉，反應迅速又細緻，用專業解決了我的困擾，這樣的服務讓人特別放心！

來鄂爾多斯住過幾次這個酒店，這次體驗感太差了，晚上入住太晚了，進了房間聞到一股不好聞的皮革味道，應該是酒店換新床了，味道沒散，太晚了孩子困了不想折騰，拿被子把床頭蓋住，睡了另一頭……結果早上七點酒店放禮炮，聲音特別大，把孩子嚇醒了，好容易睡著了，八點又放了一次禮炮，徹底吵醒了……更無語的是準備用水壺燒水發現水壺裡一團跟蠟一樣黏糊糊的東西，簡直了，旅途的好心情都沒有了，太氣人了

必須給這家酒店的服務點個大大的贊！從進門開始，工作人員就特別熱情，主動幫忙提行李。入住期間有任何需求，聯繫客房服務都能很快響應，解決問題也很及時。尤其是前台小姐姐，耐心解答了我很多關於當地遊玩的問題，特別貼心。特意記了下名字 叫楊振秋！服務體驗超級棒 房間設施也沒問題，乾淨舒適，體驗感滿分！