Patina Osaka

J'ai réservé une chambre standard avec vue, sans vue sur Osaka, mais l'espace vert était vraiment agréable ! Le service était très enthousiaste et positif (le réceptionniste était adorable, et le personnel parlait chinois). Le nouvel hôtel m'a également offert un crédit de 10 000 yens, que je n'ai pas eu le temps d'utiliser, et ils m'ont rappelé si je devais déjeuner au restaurant avant de partir (dommage que je ne sois pas allé au P72 pour le thé de l'après-midi) ! Mon seul reproche, c'est le petit-déjeuner ! Trois jours ! Tout ce que je peux commander chaque jour est le même !

Ok ok ok

房間：硬件大阪第一沒有任何懸念，50平起跳的普通房，75平的套房已經十分完美。暢飲的迷你吧且每天補充。入住的75平套房除了床以外，飄窗有榻榻米床，客廳有帶貴妃位的沙發，床邊有躺椅，陽台還有個大沙發，簡直是可以隨處躺平。酒店泳池spa餐廳bar一應俱全。 景觀：景觀房正對大阪城公園，是大阪城最佳的觀景位，這個view對標東京的話可以單賣5k。 服務：禮賓在一樓樓外，設定非常別緻，也很人性化，第一時間提供服務。reception在20樓，同時也是bar，服務到位。wellness是酒店特色，普遍3w多日元一個多小時的項目，物有所值。 餐飲：早飯半自助式，品質很高，選擇也足夠。口味上佳，比四季強。20樓bar收費合理，景觀出色。鐵板燒和一樓西餐廳未嘗試，西餐廳人很多，希望下次嘗試。 交通：地理位置其實不錯，打的去梅田天王寺心齋橋南波都在10-20分鐘，地鐵略有距離，天氣差一些的話就不適合走去地鐵站了。 彩蛋：6月的大阪城公園紫陽花就在酒店正對面的部分，絕美。

시설은 엄청깨끗하고 좋은데 처음 온사람은 헤맬정도로 프런트가는길이 복잡하고 안내해주는사람도없음 1층로비에 캐리어내려주는사람도없음

One of the best hotel I have ever been in Japan. Recently opened, it is a mix of western rooms with the comfort and coziness of Japanese architecture. Rooms are equipped with all the amenities and comfort. SPA has a wonderful view over the Osaka Castle while breakfast and the restaurant are superb!

I was curious to find out how staying in a Patina hotel would be and in particular, how it would measure up to the Capella brand which I am more familiar with (both are owned by the Capella Hotel Group), and decided to book a couple of nights at the newly opened Patina Osaka during a recent trip there. I had a wonderful time. The rooms were very well appointed with understated luxury in warm and neutral palettes. Nice subtle touches (multiple charging points at the resting areas, great bath robes, pillows and slippers) are found everywhere, and the premium payable for room where you wake up to an amazing view of the Osaka Castle is something I would highly recommend. Great-looking pool and well-appointed gym with complimentary daily activities will resonate with fitness enthusiasts, while the vinyl bar is super cool and will surely feature on the posts of many Instagrammers looking for that "money shot". Location-wise, apart from being directly across the Osaka Castle (where a 3.5km run around the castle grounds is also something I would recommend), a frequent shuttle service will also bring guests to and from the train station which is a only a couple of stops away from Shinsaibashi and the other hotspots of Osaka. While the Japanese standards of hospitality are generally very high, I think the staff at the Patina have brought this to another level. What I particularly liked (and this is something I think stands out within the Capella Group) is the sense of empowerment that I suspect every single employee is entrusted with: in other words, instead of a cookie cutter negative response to the usual slew of request from guests, the Patina team tends to make that extra effort to accommodate your every request, often on the spot and not having to go through multiple chains of command. Words really do not do justice to the excellent service levels and it is simply something you need to experience for yourself. Special mention must go to Ellen Franke who as the general manager oversees the team there admirably; Ikuko san who brightens up every room she enters with her engaging demeanor and smile; and Bek san who attended to my every need and who was a stranger when we first met and ended up as a friend. Although newly opened, the Patina Osaka is set to become not only the go to hotel in Osaka, but probably one of the most prominent hotels in Japan itself. And that is certainly saying a lot.