I enjoy staying at Moxy chains (even though I only stayed in one prior to this) because of its modern but funky atmosphere and rooms. The room itself is as expected from a Moxy. Compact, but still bigger than most Japanese business hotels. As a platinum, I did not get upgraded. I had to ask upon check-in and was told there was only 1 available on the 3rd floor. Granted I requested for a higher floor... I would rather not get upgraded and stay on the original floor given to me, which was the 8th. I also asked to be away from the elevator, but was placed in the room right in front of the elevator. To be honest, I find it hard to believe no others rooms were available.. I only stayed for one night and it was on Thursday night. Luckily, I didn’t hear any sounds. Either the walls were that good, or barely anyone was staying on my floor. I’m going to go with the latter one. The only complaint I have with the room was the tin garbage can provided. I get the “go green” thing going on, but I didn’t feel comfortable throwing garbage anywhere without a bag because of stains or liquid leakage. I ended up using my own plastic bag. It would make more sense to save the plastic on the slippers no? But that goes for most hotels, not just this one. No robes, but pajamas are available on the first floor. The restaurant/bar: If I would rate this alone, it would be a solid 5. Just look at the prices. That itself is already fair enough but this was under a hotel. I actually found it hard to believe they were offering such low prices! And the taste... amazing. The burger I ordered was very juicy and whatever sauce they used added more flavor to it. The nachos were handmade (?) and the portions were all fair. However, why the 3 stars? Out of the 7 staff members I’ve interacted with, only 3 of them spoke fluent English. The lady who checked me in (very sweet, short brown hair,) the manager (?,) and a foreigner who took my order at the bar (who spoke like a Japanese.) Two others literally ran away from me to get someone to speak to me, while 2 others said very basic words. Pretty sure they couldn’t understand what I was saying. Ironically, the owner (?) of this place, is a foreigner himself. I passed by the gym and noticed a guy talking in the phone. He was the same guy that’s on their Instagram so I’m assuming that he’s the owner. I get this is Japan, but Moxy is under Marriott, which is an international brand. Definitely caught me by surprise when I had to use my elementary Japanese to get my point across. Another thing is the location. This is not Shin-Umeda. It’s clearly Fukushima which is what they’re marketing it on their IG. So very misleading. Problem is that the closest subway station is over 15 minutes away! Yes there’s a JR but the metro is what most people would take, to go to tourist spots. So I would say this hotel is targeting the Japanese business audience instead. If you are taking the metro, Nishi-Umeda would be the closest station. Lastly, t
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