Baglioni Masseria Muzza Resort & Spa

We loved the way they kept the authentic farm style masseria across the property. The sunset was spectacular around the pool and restaurants in the evening. We had two spacious deluxe suites, one with 2 stories and the other across one huge ground floor. They were styled like authentic farm workers lodges with the designer touches. The service was outstanding, and every single staff member helped with a smile. We loved our daily escapes to the amazing cliffs and beaches just down the road. Thank you.

My friend and I stayed here in mid July. We were there 5 days and 4 nights. I selected this hotel because of the ratings; however, based on our stay I would say the service was absolutely exemplary but the hotel itself was not. Pros Beautiful property Excellent service Beautiful room Shuttles to coco bay beach and to the town of Otranto Breakfast at the restaurant was lovely Cons About an hour from Brindisi airport Unless you rent a car or hire a driver you are pretty much stuck at the hotel. Housekeeping was not really cleaning the room. Tidying yes cleaning no. If they would’ve, they would have realized that my friend’s shower was clogged. Because I called about bugs I felt bad calling about the drain in the room. Room had bugs. I had to call on 3 different occasions bc of the bugs. The lights in the rooms had bugs in them. The pool was littered with twigs/branches. I wanted to love this hotel but after considering how much we spent for a two bedrooom two bath suite those things should have been a non issue. I really loved and appreciated the staff and felt guilty for even voicing my concerns but if the hotel really wants to be a 5 star hotel and justify its prices then they need to pay attention to every detail, every nuance big or small, everything. I would like to visit again because of the staff and GM but not until they address and correct the issues they have.