La Marsa Vacances

Pour la journée du 15 août, après quelques années d'arrêt à cause du COVID, un très beau défilé a été organisé, impliquant pour le moins parents/enfants. Il y avait longtemps que nous n'avions pas été témoins d'un tel événement ; de nombreux abonnés et invités de la structure enfin souriants et insouciants. Les enfants très heureux. Un tube!!!!!!! Merci au personnel du Miniclub : en particulier Dylan, Miriam, Francesco, Manuel, Martina et Giulia ; Des gars qui s'engagent et se sacrifient chaque jour en divertissant nos enfants en toute sécurité et dans une ambiance familiale. Comme mentionné, le résultat était incroyable !! J'ai envie de parrainer d'autres jours similaires de plaisir et de joie. COMPLIMENTS

Nous avons passé 2 nuits dans les bungalows 4 et 5 personnes. La structure a besoin d'un rafraîchissement, elle est datée et a besoin d'entretien, mais dans l'ensemble, tout fonctionne et pour dormir quelques nuits, tout va bien. Les points forts sont les solariums au-dessus des bungalows qui offrent une vue spectaculaire, le petit déjeuner excellent, varié et copieux, la piscine et les plateformes pour bronzer au bord de la mer. Accès à la mer par des échelles (c'est une falaise) dans une eau merveilleusement colorée. Personnel gentil et serviable. Alessandro et Giacomo de la réception sont très gentils et attentifs aux besoins des clients. Point faible : l'emplacement, un peu excentré.

La Marsa is a one of a kind stunning place on the beach of Palermo. We were fortunate enough to spend a day here and I have been throughout my childhood every year here. It has always been wonderful - the place is like a fine wine, aged tremendously through the years, now La Marsa has become a stunning, exclusive venue - second to none! I can not wait to continue bringing my children here in the years to come. Lunch time food was tremendous and really reasonably priced! Do not miss this place if you want a day at a stunning resort. Grazie da Signore S Cerami da Inghilterra 😜

During my recent stay at this hotel, I noticed several noteworthy aspects. Among them, Ivan and Antonio, the receptionists in the hotel, stood out. On various occasions, Ivan and Antonio were available and ready to solve any problem with efficiency and courtesy. Their presence was a cornerstone, especially considering the difficulties encountered with the rest of the staff. Unfortunately, the quality of service provided by their colleagues leaves much to be desired. Often indifferent attitude led to issues that could have easily been avoided with a bit more attention and effort on their part. A particularly critical aspect concerns the restaurant staff. Their unwelcoming and uncooperative attitudes towards guests were a constant during my stay, compromising the overall experience. Despite this, Ivan and Antonio were always willing to step in to improve the situation and ensure a more pleasant stay. Change your attitude or change job. Most of the waiters don't even speak or understand english, they are always speaking to eachother with a small ear bud, even when they take your order.. I would like to commend the cleaning service, which was generally excellent. The housekeeping staff was very courteous and performed their duties impeccably. However, there were a few minor inconveniences: there were often loud noises in the corridors early in the morning, which disturbed my rest. and a few ants on my bed.. Additionally, the towels were not inexplicably changed daily, which is a detail that needs attention. Although the room was clean, I noticed that the sheets had some stains, which is unacceptable for a hotel of this caliber. Unfortunately, the breakfast area was dusty, in contrast to the excellent cleanliness of the room. Regarding security, it makes no sense that the key card allows access through the front door but does not ensure the back door can be securely locked. Additionally, the safe with the metal key was difficult to lock, making the system impractical and insecure. Another point of dissatisfaction was the lack of additional services available at the time of booking. I would have liked to have a bouquet of flowers to celebrate our wedding anniversary, but there were no such options. At least there was a bottle of water in the fridge. We also wanted a room service for dinner which is pretty a must for a 4 stars hotel, which unfortunately could not have. (restaurant guys didn't even want to sell us water...) A further negative aspect was the behavior of the beachside staff. The rules about bringing food and drinks beyond the gate to the beach were not enforced. We were given a cabin to use while waiting for our room to be ready, but the area had a dreadful tavern-like/punk-night club atmosphere, with people taking beers out of their backpacks. When my son entered with an ice cream, he was violently scolded by a staff member in a blue shirt. In conclusion, although the overall service requires significant improvements, Ivan, Antoni

Francamente dalle immagini ci si aspettava qualcosa di più e comodo in termini di alloggio scegliendo la tipologia vista mare appartamento pensando che fosse meglio, ma l’eleganza negli arredi e il bagno senza finestre si fanno sentire. Nulla da dire per l’esterno ben curato, spiaggia e struttura organizzata e pulita così come per la piscina. Colazione senza pretese nella norma, costi aggiuntivi per terzo letto esagerati e l’asciugamani con obbligo di affitto giornaliero. Bar interno poco socievole verso il pubblico. schiamazzi nelle aree di prima mattina del personale esterno che lavora nella struttura. Personale comunque disponibile e garbato, che ci ha accolto e assistito sempre. Rapporto qualità prezzo sindacabile

Struttura ricettiva bellissima e super curata. Possibilità di immergersi nelle bellissime acque dell’addaura di Palermo o fare un bagno in piscina. Gli ambienti sono curati nel minimo dettaglio. Si può mangiare anche all’interno tra ristorante e bar. Favoloso!