Hotel Suites Palm Coast

This place left a lot to be desired. There were cockroaches on the walls, no eggs for breakfast on the first night of our stay, no butter nor bananas, and rancid hash browns for breakfast. Not even a do not disturb sign for the door. Pass on this place and stay somewhere else.

We picked this hotel since we're members of the Best Western Rewards Program. It's not and easy place to find, tucked off the highway behind a Burger King and a Hampton Inn. Check-in went well, the staff friendly. Our room was not the best. The TV remote had to be replaced and the pillows were lumpy. Room Service was spotty. We had to go to the front desk to replenish our toilet paper. The bathroom exhust fan, if there was one, didn't work. After our second night, no bath mat was provided. On the upside, the included hot breakfast was very good. The man who maintained it was very friendly, accomodating, and efficcient.

Very comfortable stay. Away from main traffic, so quiet. Pool, fitness center and spacious rooms. Small shopping area on premises for snacks, or basics. Great breakfast area and hot breakfast. Lots of shopping and restaurant choices, both within walking distance, or a short drive! I would definitely stay here again! It has everything I needed.

When we arrived, I was told that we were given a second floor, but Tyler at the front desk, noticed I requested a first floor and made the necessary change. The room we were given was freezing and appeared to not have a working heater. We told Tyler and he upgraded us to a larger, warmer room. I must say, Tyler was wonderful. The hotel is clean, and our room was also. The bed was comfortable and the shower was refreshing. They do supply single use shampoo etc, but it won't go very far. Make sure to bring your own. We did have some lights that were not working, one had a broken switch and one may have had a burnt out light bulb. We managed with the lights we had. We really were there to sleep and go. Now when we are traveling, we pick hotels that offer breakfast. This breakfast was really the worst we have experienced. It was a busy Saturday, so I understand some things might run out, but not every hot item. And never coffee. The waffle iron was not working, the syrup containers were empty, the yogurts were not replaced, several times the hot items were empty, the napkins and silverware were often empty. It was a disaster, including 2 garbage cans that were full to over flowing. The man working didn't seem interested in making it better, that is, when he came out from the back room. The lady at the front desk came out, to help maybe(?) but genuinely seemed stressed. I'm sorry, based on the breakfast,I can't recommend

Had issues with desk light, exhaust fan, toilet flushing slow and bathroom gfi socket and all were addressed and fixed immediately by the desk manager in the first 10 minutes after checkin. Very professional and courteous staff. The room was made up nicely each day.

Had a comfortable stay. Rooms were clean and spacious. Staff was very courteous, especially the manager Mr. Jason. He made sure personally that we have good vegetarian options in breakfast, going above and beyond. This place also has a lot of eating options and grocery shopping options nearby. I would definetly recommend this to other travelers.