Panglao Regents Park Resort

Les chambres ne sont pas petites. Confortable. Nettoyage des chambres quotidiennement. Belle piscine propre. Pas mal pour le prix (environ 30$ par jour). Le personnel de l'hôtel et la politique de l'hôtel pouvaient être quelque peu fidèles aux clients (arrivée à 13h00, check-in à partir de 14h00) et refusaient de s'enregistrer, malgré la disponibilité des chambres. Mais c'est leur droit.

Bien, l'emplacement est très bon, la chambre est très propre, il y a une piscine, l'emplacement est très pratique

Our stay at Panglao Regents Park Resort was a bit disappointing. One major letdown was the lack of clear information during the orientation—no mention of the sauna, which we fortunately discovered and utilized, especially with the unpredictable weather. We also ordered an extra bed, but it turned out to be just a single foam with a blanket, which didn’t feel worth the ₱800 charge. Additionally, basic amenities were lacking—coffee, mug sunce we added an extea person, and the pitcher in the room was empty upon arrival. While the reception mentioned a refill station on every floor, it was actually only on the second floor, which was inconvenient since we were assigned the third floor. This was particularly challenging for my senior companions (in their late 60s and 70s), though thankfully, they were in good shape. The staff were just okay, but overall, the service could use improvement. Hoping they enhance their offerings to match the potential of the place.

When we first got there, we were placed in two rooms that were right next to the road which woke me up several times in the middle of the night. I requested for different rooms and thankfully moved to rooms that were much quieter. I really appreciate the lady who works during the day time. She listened to my requests and quickly took actions to solve the problems. Btw, the photo shows one of the lanterns in the first given room. Try to avoid the rooms next to the road.

We arrived at 10am to reserve the doble single bed but no available Then back at 1pm and ask the receptionist if the room is ready to check-in because we have 3months old baby , the receptionist said yes but need to pay 100 pesos per hour for early check in The check in time is 3pm So we need to pay extra 200 pesos(2hours)

Check in time is too late (3pm) No towels available at check in time  90 min delay for towels?  Special requests not acted on ? I’m a regular visitor to this hotel it seems that standards are declining…. Very busy at reception only two check in staff? Poor management of resources…