Parc Hôtel Paris(Parc Hotel)

Si vous pouvez marquer 0, cet hôtel est à 0 points. Il devrait y avoir près d'un millier d'hôtels dans lesquels j'ai séjourné. Le seul me dégoûte. Je déconseille fortement un hôtel qui discrimine les Chinois, ***** !

A really bad experience... Firstly, the rooms are not what they look like, the price was a steal, what they did, the staff that received us was very rude, disrespectful and a liar, they said one thing and then retracted it, supposedly the boss arrived, The owner, first of all, did not speak English, only French. I will tell you: We traveled with my brothers, there were 5 of us, that is, my sister and her husband, my 17-year-old daughter and my husband and I, when we booked from the USA, my brother cost him $327 for the room, when I booked, the , room $540, the same room, because I put that we were 3, when we arrived, they said that my daughter was not included, and therefore we had to pay $220 more Euros.as from the Middle East, spoiled, insolent and he left without giving another answer. We had no choice, after having explained everything to them. Then they didn't clean our room for 3 days, which is how long we were there, there were even spider webs. Dora.

Really terrible customer service. First of all, they demanded a 80 euros as a caution, we were accompanied and the person with us handed the guy the money, requested for a receipt of deposit he didn't give one. It was 6 days stay, so our company told the guy at the desk to retrieve the caution the morning of the checkout because she had to travel, then the receptionist said no ...etc. They kept us waiting for almost two hours just to get us to our rooms (knowing that we arrived after the check-in time set). Also, the toilet has no real door, so you can literally see the other person through the toilet glass door. You cannot even turn on or off the air conditioner in the chambers, you need to call the receptionist to do so. To conclude, it's very expensive compared to the service provided.

Horrid little hole. Booked a room WITH balcony, arrived and got a load of nonsense about how it wasn't guaranteed. It clearly said it in my booking confirmation. Spent about 15 minutes faffing about to check me in. Got upstairs to a tiny room without even room to open my suitcase unless I put it on the bed. Breakfast of 15 euros consisted of plastic sliced bread (in Paris for goodness sake) and some mini patisserie. Absolute joke.

Hi, This review is not specific to Hotel Parc but in general about hotels in Paris. I have experienced this with two hotels in Paris. Incident One with Parc Hotel Paris. I went to the Hotel Parc. I have made a booking for a room through ***********. For payment, I presented a credit card to the hotel receptionist. The hotel receptionist told me that the payment is declined. I presented him with another card, even for this card, the receptionist told me that the payment is declined. The next day I saw the hotel had charged me twice on the same credit card which was supposedly declining the payment. One charge was made at the same time when this receptionist told me the payment is declined. I had asked them to refund my money. They declined to refund saying it is the cancellation fee. Now, this is about another hotel. I checked in the evening, made a payment through a credit card. The payment was successful. The next morning this hotel charged me again on the same credit card for the same amount. I checked it with the hotel. The hotel receptionist said that he did it because he thought I have not made the payment. This guy did not bother to check before charging. Its more than a week I have not received my refund. The hotel is very defensive saying that they have refunded and I should check with your bank and it is now my problem. I felt the hotels in Paris are in general unprofessional and crooks. I have visited more than 15 countries but I have never come across such behaviour from the hotels. I will never visit Paris again, nor I will suggest anyone visit this city. Even someone wants to visit it, I will suggest them to be careful with the hotels.

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Pagato in anticipo, restavano da pagare € 30 della tassa di soggiorno, all’arrivo in hotel ci hanno richiesto ben € 83, per fortuna che booking ci ha risarcito i 50 euro in più pagati. Se non pagavi non ti davano le camere. Camere piccole, ed in uno dei giorni del soggiorno è venuta a mancare l’acqua calda. Peccato perché il personale è cordiale e le camere sono dotate dei comfort standard di un 3 stelle.