Photos de Hôtel Volney Opéra

Reception staff are rude and impatient. They exhibited lack of professionalism and engaged in an altercation with me when I tried to ask questions about extending my stay by a couple more days. They actually told me to go somewhere else. They claimed that my card did not work for enable a preauthorization and that I had paid a low rate. When I suggested to swipe or give them cash, the lady receptionist did not want to do it. She kept saying we could try later. When the male receptionist came on the shift later in the day, he said I needed to pay cash and that they were fully booked and could not give me two more days before my departure as my schedule had changed. Even if they think they are fully booked, it is only because of the location and that people need somewhere to stay. Nothing professional in their conduct. I was booked for only one more extra night instead of the two that I had requested for the 17th of July. How unfortunate that I had to stand up for myself as they tried to make me feel unwelcome for them to even consider giving me an extra night upon my return from Italy. They need to calm down.

Very good!

立地、コスパで選びました。 フロントは小さいけれど、いつもスタッフがいて、荷物預かりもしてくれるし、出入りのたびに挨拶もしてくれます。 この立地でこの値段はありがたいので、設備には文句は ありません。エレベーターが非常に狭く、ベビーカーと大人1名が一緒に乗るのがほとんど困難でした。また、通路も狭く、暗い。お部屋は、広くはないですが、ダブルベッドに必要なものも揃っており、エレベーターや通路を狭くしてもお部屋に広さを確保していると思うと納得です。 総合して、このホテルはオススメですし、また旅行に来た際はここを選ぶかもしれません。