Sterling Athirappilly

I recently stayed in Sterling Athirappally with my family.One of my friend had suggested me about this beautiful property.The experiance we had over there was un believable.Right from the front desk we got a very warm welcome.The rooms which is allotted to us was super clean and blessed with a breathtaking view of nature.All the employees well trained and every one was always welcoming and ready to serve.Over all it was a fantastic experience and will be back soon

Sometimes I wish we could give a place negative stars – that’s how frustrating our experience at Sterling Athirapally turned out. We made a last-minute booking after being lured by glowing reviews and dreamy photos. Everything online painted a promising picture, and the price of ₹11,100 for a basic room seemed fair – until we arrived. The moment we stepped into the property, the letdown began. The welcome was lackluster and far from the warmth you’d expect from a “resort.” We were allotted a first-floor room, and the problems were visible from the word go. Unwashed cups, incomplete housekeeping, and an overall sense of neglect greeted us. There was one chair on the balcony – for a double occupancy room? The pillow covers were torn, the bed sheet was dirty, and the floor looked like it hadn’t been cleaned since the last guests checked out. It felt more like a dusty hostel than a 4-star resort. When we reported this to the staff, their response was even more disappointing. For nearly an hour, no one bothered to even acknowledge our complaint. We finally asked to speak to the General Manager – who never showed up. Not even an apology. Apathy at its absolute worst. Thank you, Team Sterling, for ruining what was meant to be a peaceful family getaway. We walked out completely disheartened. Safe to say, we’re never coming back. If you’re planning a stay here, tread with caution – this is a far cry from what a 4-star experience should be. Let me know if you want a shorter version for review sites like Google or TripAdvisor!

We were at sterling, athirapalli recently for a family holiday and i should say that we enjoyed our stay here. Surrounded by the lush green forest, The view of the chalakudy river from the resort and the view of the waterfall from the terrace was mesmerising. We sat hours together in the lawn staring at the river flow. Mr. Prajod, the restaurant manager and his team did an amazing job, taking care of our food. Always served fresh and hot, the entire restaurant staff definitely deserves a big applause. I would definitely recommend you to take the resorts trekking to athirapalli falls, though we could do only half way cause of sudden rise in water flow, we enjoyed it a lot. Don’t forget to take a dip in the chalakudy river.

The rooms were nice and well-kept, and the buffet offered a variety of delicious options, earning a rating of 3 for these services. On the other hand, the front desk staff lacked friendliness and a customer-focused attitude; they appeared indifferent and did not warmly welcome new guests. If I were to return to this hotel, it would be because of the room, the food, or the scenic surroundings featuring a lovely river and a distant waterfall, though sadly, the waterfall is not visible from the so-called waterfall view room.

Excellent!! The one word you can feel about this property. The location is the best part, with two window room, one side I see the Athirapally waterfall and other window i see the river. The hygiene and cleanliness taken care the best. The amenities being at this remote location is the best possible. I just had Indian food, so the food quality is one of the best i can think about. I called for services multiple times, and they helped me with all i needed immediately every time. Even in between the Jungle i felt secure as it is surrounded by barbed electric wire ***** with security personals there 24/7. One thing I missed about the reception girl not knowing hindi, and often she was busy on her mobile, may be handelling other client, but she was alone there so i had no option other then to wait till she is finished. One more suggestion, You should also have your parking area barbed with wire as my driver had to sleep in his vehicle at night and he was very much scared and afraid being there at night.

Gorgeous hotel, way nicer than the pictures on here. Our room had the best view I've ever had from a hotel. It was also huge with a vast bed. The restaurant was nice but not a highlight. The walk to the waterfall is a bit longer than 10 minutes but there are views ***** the way.