Pratique pour explorer Kutchan, Park Hyatt Niseko Hanazono se situe à la montagne, à 1 min en voiture de Station de ski Niseko Hanazono Resort et à 6 min de Station de ski Kutchancho Asahigaoka. Cet hôtel avec golf se trouve à 9,8 km de Domaine skiable Grand Hirafu du mont Niseko et à 16,1 km de Station de ski d’Annupuri.
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. En plus d'un accès direct sur les pistes de ski, cet hôtel vous propose des sources chaudes et un centre de remise en forme ouvert 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un local à skis.
Laissez-vous séduire par les spécialités Cuisine japonaise de Robata, l'un des 7 restaurants de cet hôtel ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner préparé sur commande est servi tous les jours de 07 h 00 à 10 h 00 moyennant un supplément.
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Cet hôtel dispose de 2 salles de réunions pouvant accueillir toutes sortes d'événements. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Les 210 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par satellite assurent votre divertissement. Les salles de bain comprennent des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
« I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff..
When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive.
Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year.
We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime.
We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year.
Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language.
Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine.
The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country.
Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year. »