SHORE_Staycation

We had a pleasant stay. The team was responsive with our simple queries thru trip.com chatbox. Clean room. working wifi. clean toilet. clean kitchen countertop. clean and functioning refrigerator.

The house is clean but it smelt bad - like a cigarette smoke. The air-conditioning unit and the heater in the shower were functioning well. However, as guests, we expected that the host would help us in our needs especially with pool access. To be able to swim in the pool, we need to buy a ticket but the staff at the payment center did not give us because according to her, there is an existing balance under the host's unit. So we were affected, and instead of solving this, the host became unresponsive despite messaging her on trip.com chat, Whatspp and on her number. I felt pity for my niece who was not able to enjoy the playground and the pool. Terrible service.

The location is good, and the service is satisfactory. The staff assisted us during check-in. However, the main issue is that I had to request basic necessities, such as glasses, plates, forks, and a pan, as none of these were provided. The unit only had a refrigerator and microwave. I had expected these items to be available, as the advertisement mentioned several amenities. Additionally, there was no TV in the unit, which was disappointing since there was no entertainment. Now, I am still waiting and coordinating with the staff regarding the security deposit, which was supposed to be refunded after check-out. A few days have passed, and there is still no update.

The host didn't answer my call, and she didn't meet us for our early check out and she didn't return my deposit money 1k.

I’m writing this based on our personal experience. First of all, they messed up our check-in since they claimed to have received only 2 IDs instead of the 3 IDs which we emailed to them, thankfully, that was resolved quickly. However, the room smelled so bad, amoy cigarettes talaga, and no amount of spraying or cleaning helped. The door code was also a constant issue, and instead of helping, the owner got upset and blamed us, saying the code was "sensitive", when in reality disposable and 1 time use lang talaga ang mga binibigay na code saamin. We also weren’t allowed to use the pool because the owner had an unpaid balance, and when we called them, they told us to lie about our unit number just to get pool access. Worst of all, the owner was rude and unaccommodating. The facilities were okay, but the room condition and the owner’s behavior ruined the whole stay. No matter how cheap this place is, it’s not worth it. We’re never coming back.

Overall stay was a slay Check-in and check-out process? Super smooth. The host was mad responsive—text, call, email. No stress at all. ✅ What we liked: • Room was super clean. No dust, no weird smell. Loved it. • Full-on kitchen setup! You can cook or bring food. They’ve got cookware and kitchenware. • Bed = big enough for the four of us. Comfy too. • ₱1,000 security deposit needed, but no worries—they sent it back via GCash right after check-out. • The pool was a vibe—super clean and not crowded at all 🏊♀️ There’s just a ₱150 access fee on regular days. Just a heads-up: make sure to let the host know before check-in if you plan to use the pool so everything goes smoothly. ❌ What didn’t vibe: • The view kinda flopped. We were hoping for sea or pool view, but got something else. Not a big deal, just not what we expected. • The biggest letdown? We booked this unit mainly to film scenes for our school project in front of our unit... but the guard stop us real quick 💀 Apparently, filming in common areas is against building policy. Kinda killed the vibe, but not the host’s fault—it’s just the rules of the place ✨ Overall: If you just need a comfy, clean, and convenient space to chill or stay with friends—go for it. Just don’t expect too much from the view, and def ask first if you plan to do anything extra (like filming).