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Avis vérifiés
Emplacement9.6
Commodités9.6
Service9.6
Propreté9.6
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Toutes les évaluations(64)
Évaluations positives(49)
Évaluations avec photos/ vidéo(8)
Raymond TCY
Chambre lit king de luxe
Séjour au sept. 2024
Seul
119 évaluation
10/10
Exceptionnel
Publiée le 22 oct. 2024
Check in is fast by the staffs, the room is clean, and the necessary amenities are provided. Swimming pool is at level 10, with views around.
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Thi Mai Huong
Chambre lit king de luxe
Séjour au oct. 2024
Affaires
11 évaluation
10/10
Exceptionnel
Publiée le 14 déc. 2024
For some reason, I got a smaller room this time. Breakfast is South Indian cuisine. Staff are still very helpful and attentive.
Nous avons été particulièrement surpris par la disponibilité et la gentillesse du personnel. Au restaurant et surtout la gentillesse et le dévouement de Aashma au petit dejeuner. Elle nous accueillait avec un magnifique sourire. Nous expliquait la nourriture locale et etait partout attentionnée .
Réponse de l'établissement: Dear Valued Guest, Greetings from Vivanta Kathmandu! We sincerely appreciate you taking the time to share such a heartwarming review of your stay with us. It was truly our pleasure to have you as our guest, and we are delighted to hear that you had a comfortable and memorable experience. We are also pleased to know that you enjoyed the food and that Ms. Aashma could make your dining experience even more special with their personalized service. Your feedback motivates us to continue delivering exceptional experiences for all our guests. We are honored that you chose Vivanta Kathmandu for your visit to Nepal, and we truly hope to welcome you back again—this time with your family and friends. Warm regards, Ravi Nischal On Behalf Vivanta Kathmandu
olivier c
Séjour au oct. 2023
Affaires
10/10
Exceptionnel
Publiée le 21 nov. 2023
Buffet très bon rapport qualité prix...la nourriture semble être préparée au fur et à mesure pas comme dans les buffets traditionnels avec les plats desséchés Le serveur Nirajan était top tres bon conseillé, toujours aux petits soins Vue toujours aussi agréable
Réponse de l'établissement: Dear Valued Guest, Greetings from Vivanta Kathmandu! Firstly, on behalf of our entire team, I would like to thank you for your valuable feedback. Our team is dedicated to ensure that our guests have a comfortable stay and all their expectations are met. We are delighted to learn that we were able to add a pleasant experience to your trip. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Vivanta Kathmandu! With regards, Esakkikumar Konar On behalf of Vivanta Kathmandu
Invité
Séjour au mai 2023
Autre
10/10
Exceptionnel
Publiée le 7 juin 2023
Visit for business went good vivanta ktm gives u very homely environment especially staff Mr jinup kapali gives u extraordinary services make u special thanks alot brother truely inspired by u keep it up best wishes
Invité
Séjour au mars 2023
Autre
10/10
Exceptionnel
Publiée le 13 avr. 2023
It was a good time at vivanta ❤️ We enjoy alot Thankyou for excellent guidance and survice jinup ji Great job 👏 we feel very comfortable… staff are very friendly specially our jinup ji he did a great job to satisfy there customer It was a great dinner time We will be there next c u vivanta 🥰
Y C R
Séjour au mars 2025
En famille
10/10
Exceptionnel
Publiée le 29 avr. 2025
The Rapchik Dosa was very tasty. Thanks to Hiroj for the recommendation. The food is sumptuous. Keep it going. The ambience is excellent. The staff is very courteous. Taj group of hotels is our preferred hotel chain. Idlis were made very early and were little hard.
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ARS_1114
Séjour au mars 2025
En couple
6.0/10
Publiée le 6 avr. 2025
We recently stayed for a night. The staff were welcoming hospitable and courteous and responded to our requests. However the entire experience wasn’t as we expected from a Taj property. The rooms looked tired. On check-in, our room had no wifi connection which remained unresolved despite repeated intervention of the hotel staff / IT. Eventually we had to ask to be moved to another room, after an unpleasant and disruptive experience. We struggled with the phone charger too - the plug head being wider than the socket. Eventually we had to request for an extension cord to plug in the charger.
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6/9
Réponse de l'établissement: Dear Valued Guest, Greetings from Vivanta Kathmandu! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience. We greatly value your patronage and look forward to welcoming you back to Vivanta Kathmandu! With regards, Ravi Nichal On behalf of Vivanta Kathmandu
Happiness103488
Séjour au fév. 2025
Entre amis
10/10
Exceptionnel
Publiée le 4 mars 2025
The staff at Vivanta was very kind and accommodating. Each time we needed something, they were quick to assist us. The rooms were clean and comfortable, too. We enjoyed the restaurant for each breakfast and several other meals. Service was not speedy, but the food was delicious! Book Vivanta. You will not regret it.
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Réponse de l'établissement: Dear Valued Guest, Greetings from Vivanta Kathmandu! Thank you for sharing your experience with us. It was truly a pleasure to have you as our guest, and we are delighted to hear that you found our team to be kind and accommodating. Providing warm hospitality and prompt assistance is something we take great pride in, and we are pleased that we could make your stay comfortable. We are also glad to know that you enjoyed our clean and cozy rooms, as well as your dining experiences at our restaurant. While we regret that the service was not as speedy as expected, we sincerely appreciate your patience and are grateful for your kind words about the quality of our food. Your feedback is invaluable and helps us to continuously improve. We truly appreciate your time in sharing this thoughtful review, and we hope to welcome you back again for another memorable stay. Warm regards, Ravi Nishal On Behalf of Vivanata Team
ritasunil
Séjour au janv. 2025
En couple
10/10
Exceptionnel
Publiée le 19 fév. 2025
We had excellent stay. Rooms and the facilities were excellent. Food was very good. I enjoyed the available Indian food also. Staff was very polite and Courteous. I would like to mention the name of Mr. Manish specially who took good care of us during our stay whenever we needed some help. Thanks for that.
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Réponse de l'établissement: Dear Guest, Thank you for your kind words and for sharing your wonderful experience with us. We are delighted to hear that you had an excellent stay and enjoyed our rooms, facilities, and dining options, including the Indian cuisine. Your appreciation for our staff, especially Mr. Manish, is truly rewarding. We will certainly pass on your compliments to him, as such recognition encourages our team to continue providing exceptional service. With regards, Ravi Nischal On behalf of Vivanta Kathmandu