Windmills Hotel Apartments

Extremely Disappointing Stay – Would Not Recommend We arrived at the hotel at 2am, only to find our room in a very poor condition. It was dirty, and the air conditioning — which we paid an additional €10 per night for — barely worked. The following morning, we went to reception to explain that the room was both unsuitable and unclean. They sent a cleaner, but after five separate attempts, the room was still not properly cleaned. In the end, we purchased our own cleaning products and cleaned it ourselves. The furnishings, bed, and bathroom looked like they hadn’t been updated since the 1970s. To make matters worse, we found cockroaches and ants in the room. When we reported this, a staff member shrugged it off, saying it was “the season.” She then spoke in Greek to the cleaner, saying the room had been cleaned and there were no cockroaches — not realizing that I understood everything. When I responded in Greek, she was visibly surprised and said, “Oh, you speak Greek,” to which I replied, “Yes.” We asked daily to be moved to a different room, but after seven days of being ignored or fobbed would not stay here again and would definitely not recommend

We arrived early hours of Tuesday morning as 2 adults and 1 child. Upon arrival I handed over my hotel booking confirmation and they couldn’t find my booking, eventually after almost an hour they found my booking under the wrong name and for 1 person. The guy on reception showed us to our room even though he knew it was only suitable for 1 person and he left instantly. I flew back round to reception and asked them to change our room. He was dealing with another complaint so we had to wait another 30 mins, by this point it was almost 4am which isn’t easy when we have an autistic child with us. He took my keys and came back after 20 mins to say he’d put a camp bed up for us when this room was small enough before the bed went up, my partners little brother was on a camp bed which was squished up next to the door, I complained further and was told there was nothing they could do regarding a room change. The following day we got talking to multiple families around the pool and they had also put complaints in due to a lack of cleanliness and safety in the rooms, all these families agreed that the hotel was to a poor standard and the staff were very poor dealing with these incidents. We booked a self catering room and were expecting facilities to prepare our own meals, however this was not the case. All we had was 2 glasses and 2 mugs which weren’t any use as we had no kettle. We had no cutlery or even any plates. The fridge didn’t work so we weren’t able to use it. We tried the hotel bar for breakfast one morning. We ordered drinks and food together and when our food came out we still had no drinks, we waited 30 mins for our drinks, even though they were serving drinks to other tables but told us the system was down. Me and my partner had a full English breakfast which gave us both a really bad stomach. Our room was like prison cell, considering we had one of the recently renovated rooms it was a disgrace. There was no safe, no TV, no catering facilities, not enough chairs on the balcony area, not enough pillows or towels. We requested more pillows and towels when we arrived and were told to come back tomorrow and we still didn’t receive enough after we asked. The cleaner came to our room once during our 5 night stay and this was the day before we were leaving. The aircon was €10 per day however the aircon unit in the room was absolutely filthy, it was yellow so we bought fans from over the road instead as lots of people mentioned they’d paid and it doesn’t even work. The mattress they used on the camp bed had a big hole in it. The room hadn’t been deep cleaned as there was plastic tags, hairs and dirt beside the bedside table. This was our first time in Cyprus and we are absolutely devastated that this hotel ruined our first experience. It just got worse as the days went on. We certainly won’t return and would definitely not recommend! We certainly aren’t the only family who felt this way! Massive waste of money!

We spent 7 wonderful days at the hotel, met wonderful staff, ate great food, and thoroughly enjoyed ourselves. Many thanks to : Eleni - reception and restaurant Vanessa - cleaning Angelos - the youngest bartender And most thanks to Poogia, who served us breakfast always smiling and cheerful, because a smile is the most important thing to start the day. Big respect to all the chefs and kitchen staff who prepared delicious meals. The Jack Daniels Burger is amazing. Good thing -there is no internet in the apartments, and we liked it ...to sleep peacefully. There is excellent internet in the restaurant, pub and at the pool. The beach is 10 minutes away, sandy, the water in the sea is warm and clean. Plenty of markets, shops, restaurants, pharmacies nearby. There is also a polyclinic. And let's not forget, the recommendation to try the waffles,pancakes and lava cakes next to the restaurant. Many greetings and God bless you in your further work and life. Vladan and Zorana

We stayed in studio which was lovely and clean and cleaned every day. Hotel was not very busy so plenty of sun beds. My only criticism is the air con. We paid €100 euros for 10 nights and it was pathetic. We had to get the maintenance guy to come fix it twice . They said it was not broke but their was hardly any air coming out of it. I would recommend taking your own fans instead of wasting money on air con

Family run business who make you feel so welcome, rooms a bit outdated but they are working on them. Great resturant and bar. Clean poolarea. Kids love it there. The food is amasing. We recommend this place to anyone as a base for an amasing holiday. The staff are really friendly and Hard working. The garden is wellkept.

Air conditioning scam right from the start – upon our late-night arrival, we discovered that the air conditioning, which Booking stated was included, actually costs an extra €10/day! That’s an additional €70 – for that price, you can find much better accommodation in Cyprus. And the worst part? Even after paying, the AC didn’t work. The staff sent us across the entire resort 4 times in the middle of the night, only to keep swapping out remote controls. During our stay, we had almost no hot water – only 2 out of 7 days. Housekeeping is a disaster – they just make the bed and sometimes take out the trash, sometimes not. The kitchen is missing even the basics, and the furniture looks like it’s from the last century. If you add €10/day to the price shown on Booking, you’ll reach the price of far better hotels with much higher standards. I do NOT recommend this place!