Avis : Du Parc Resort Mũi Né

Réponse de l'établissement: Dear VAN NGUYENThank you for taking the time to share your experience at Du Parc Resort Mũi Né.We’re pleased to know that you found our hotel nice, and we truly appreciate your honest feedback regarding the level of service and breakfast quality. Your comments have been noted and will be shared with our management team for review and improvement.Du Parc is committed to enhancing the guest experience, and we hope to have the opportunity to welcome you back for a more complete and satisfying stay in the future.Warm regards,Du Parc Resort Mũi Né

Réponse de l'établissement: Dear TimThank you very much for sharing your recent experience at Du Parc Resort Mũi Né.We’re delighted to hear that you enjoyed the beautiful views and appreciated the prompt and attentive service from our team. Your kind words are truly encouraging.At the same time, Du Parc sincerely acknowledges your feedback regarding the restaurant offerings, layout, breakfast variety, and some in-room facilities such as water pressure and the bathtub tap. We understand how these aspects can affect the overall experience, and we will carefully review and work on improving them.Your comments are highly valuable in helping us enhance the quality of our services. We hope to have the opportunity to welcome you back and provide a more complete and satisfying experience in the future.Warm regards,Du Parc Resort Mũi Né

Réponse de l'établissement: Dear Valued Guest,Thank you for sharing your detailed feedback about your recent stay at Du Parc Resort Mũi Né.We’re pleased to hear that you enjoyed the spacious and modern design of our rooms, the peaceful garden surroundings, and the beautiful ocean view. Du Parc is glad that the sense of privacy and tranquil setting left a positive impression.At the same time, we sincerely apologize for the inconveniences you encountered – especially the issue with the shower, the non-functioning room phones, and the delay and overcharge with the taxi booking. These do not reflect the level of service Du Parc aims to provide, and we are actively reviewing these matters with our team to ensure they are promptly addressed and prevented in the future.We truly value your balanced and honest perspective. While we may not yet offer first-class amenities, Du Parc remains committed to improving every aspect of our guest experience.Thank you once again, and we hope to welcome you back under better circumstances.Warm regards,Du Parc Resort Mũi Né

Réponse de l'établissement: 尊敬的貴賓您好，非常感謝您選擇入住 Du Parc Resort，並給予我們如此美好的評價！看到您對度假村的風景、花園維護以及房間性價比的高度肯定，我們感到非常欣慰。Du Parc 一直致力於為賓客打造一個親近自然、舒適放鬆的度假環境。關於您提到的設施與服務方面的評分，我們也已認真記錄，並將持續優化，力求讓每一位賓客都能感受到更好的體驗。期待不久的將來，能再次歡迎您回到 Du Parc，享受更多美好時光！此致敬禮，Du Parc Resort Mũi Né

Réponse de l'établissement: Kính chào chị Thanh Mai Nguyễn Thị,Du Parc Resort xin gửi lời cảm ơn chân thành đến chị vì đã dành tặng điểm số tuyệt đối và “cơn mưa 👍” đáng yêu cho kỳ nghỉ tại hạng phòng Du Parc Ocean Dune Panorama Ocean View!Sự hài lòng của chị là niềm vui và động lực rất lớn để Du Parc tiếp tục giữ vững chất lượng dịch vụ và không ngừng cải thiện mỗi ngày.Rất mong được đón tiếp chị trong những chuyến nghỉ dưỡng sắp tới tại Mũi Né!Trân trọng,Du Parc Resort Mũi Né

Réponse de l'établissement: 尊敬的 Yongchunsimayou，非常感謝您選擇入住 Du Parc Resort，並給予我們滿分好評！很高興您喜歡度假村的風景，並對我們的設施、清潔、環境和服務都給予了肯定。這是對我們全體員工最大的鼓勵與支持！期待在不久的將來，能再次為您服務，帶來更多美好的度假體驗。此致敬禮，Du Parc Resort Mũi Né