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Avis vérifiés
Emplacement9.4
Commodités9.3
Service9.4
Propreté9.4
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Toutes les évaluations(229)
Évaluations positives(228)
Évaluations avec photos/ vidéo(43)
Personnel accueillant(29)
Petit déjeuner délicieux(21)
Chambres de qualité(18)
À proximité de la zone commerçante(9)
Très bon rapport qualité-prix(8)
Chic(7)
J'y retournerai(5)
Idéal pour le shopping(5)
Évaluations négatives(1)
Invité
Chambre de luxe
Séjour au mars 2024
Voyageur d'affaires
57 évaluation
10.0/10
Exceptionnel
Publiée le 7 avr. 2024
Un hôtel merveilleux, des gens formidables, situé dans une belle ville, un service et une gentillesse difficiles à trouver aujourd'hui, il y a un merveilleux café juste en face de l'hôtel, vous pourrez découvrir l'atmosphère particulière de cette belle ville, donc si vous êtes dans le coin, ne le manquez pas
Texte originalTraduit par google
Réponse de l'établissement: Cher client, Merci d'avoir choisi Melia Vinpearl Phủ Lý comme destination de rêve et d'avoir pris le temps de nous faire part de votre expérience. Votre réponse est très importante pour notre équipe car nous faisons toujours de notre mieux pour offrir à nos chers clients une expérience parfaite. Nous sommes ravis de savoir que nos services ont répondu à vos attentes. C'est la plus grande motivation que nous avons sur notre route pour vous offrir ce merveilleux voyage. C'est un plaisir pour moi de vous accueillir ainsi que tous les clients qui viennent au Melia Vinpearl Phu Ly. Nous essaierons de plus en plus d'améliorer nos services afin que vous puissiez vous souvenir de Melia Vinpearl à Phu Ly. Nous espérons vraiment pouvoir vous accueillir bientôt. Nous vous souhaitons le meilleur. Cordialement ! Vũ Tuấn Anh (Alex) Guest Experience Manager
Kitkit14
Suite
Séjour au mars 2025
Voyageur d'affaires
5 évaluation
9.0/10
Excellent
Publiée le 12 avr. 2025
Room rate is more than reasonable as the room is very big and location is very convenient.
However, would be great if below few minor things can be taken into consideration:
1) Breakfast - both quality and choices need to be improved.
2) Room - no electricity at the electric sockets next to the bed…so I need to charge my phone with the socket under the desk instead.
3) Spa - would appreciate if they can extend closing time to 10pm!
Traduire
Réponse de l'établissement: Dear Kitkit14, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We will serious consider about your feedback and we will have action plan to make our guest the best experience in the hotel.I higly appriciate your comment as the productive one in order to help us improve day by day.It is my honor to welcome you back in Melia VinpearlPhu Ly!Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manager
S
Chambre de luxe
Séjour au mars 2025
Voyageur d'affaires
12 évaluation
8.5/10
Très bien
Publiée le 27 avr. 2025
Welcome drink was good. A very convinient supermarket is located adjacent of this hotel.
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manager
Invité
Chambre Premium
Séjour au nov. 2024
Voyageur d'affaires
2 évaluation
10.0/10
Exceptionnel
Publiée le 4 déc. 2024
Nice and professional reception. Quick check in and check out services. Questions answered quickly.
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. We really hope that we could welcome you soon. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manage
BenTeh
Suite
Séjour au oct. 2024
Voyageur d'affaires
25 évaluation
8.0/10
Très bien
Publiée le 5 déc. 2024
hotel near a mall
clean hotel and staff are friendly. a few food choices around
Traduire
Réponse de l'établissement: Dear Ben Teh, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. We really hope that we could welcome you soon. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manage
Tung Ngoc
Chambre de luxe
Séjour au oct. 2024
Voyageur d'affaires
9 évaluation
10.0/10
Exceptionnel
Publiée le 13 fév. 2025
good good good good good good good good good good good good good good
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. We really hope that we could welcome you soon. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manage
Utilisateur anonyme
Chambre de luxe
Séjour au mai 2024
Voyageur d'affaires
212 évaluation
10.0/10
Exceptionnel
Publiée le 28 juin 2024
Nice hotel , helpful staff
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. Regarding the air conditional, thank you so much for sharing with us. We will seriously check and improve this issues and I promise that it will be better for your next stay. It is my pleasure to welcome you and all the guests who come to Melia Vinpearl Phu Ly We will try more and more to improve our services in order to go to Phu Ly, remember Melia Vinpearl. We really hope that we could welcome you soon. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manage
Utilisateur anonyme
Chambre de luxe
Séjour au janv. 2025
En couple
1 évaluation
10.0/10
Exceptionnel
Publiée le 20 fév. 2025
Khách sạn phục vụ cực kỳ đầy đủ mà chu đáo, gọi điện lúc 10h đêm để mượn đồ ksan mà vẫn đầy đủ luôn cho khách. Phục vụ tận tình, ưng, nhân viên lễ phép.
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manager
Lillian fei
Chambre de luxe
Séjour au fév. 2025
Voyageur d'affaires
7 évaluation
9.7/10
Extraordinaire
Publiée le 27 mars 2025
下次來還會住這裏,五星級,可惜給我的雙床房,送了spa卷。確實抵扣卷,這點很不滿意
Traduire
Réponse de l'établissement: Dear Lilian fei, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manager
MING HSI
Chambre de luxe
Séjour au janv. 2025
Seul
1 évaluation
10.0/10
Exceptionnel
Publiée le 11 avr. 2025
很棒的飯店設施人員都很棒
Traduire
Réponse de l'établissement: Dear Ming Hsi, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manager
Quyết Trần
Chambre de luxe
Séjour au fév. 2025
Voyageur d'affaires
5 évaluation
9.0/10
Excellent
Publiée le 19 mars 2025
Đã di chuyển từ Vinpearl Thanh Hóa vì dịch vụ và cả giá cả ,xếp nhật mình có khen bữa sáng ở Vinpearl Phủ Lý ngon hơn vinpearl Thanh Hóa ,nhưng phòng hơi cũ , còn tất cả các dv ok
9/10 sẽ quay lại
Traduire
Réponse de l'établissement: Xin chào Quyết Trần,Cảm ơn anh đã tin tưởng và lựa chọn sử dụng dịch vụ tại Melia Vinpearl Phủ Lý và đã dành thời gian để cung cấp cho chúng tôi những phản hồi tích cực về trải nghiệm của anh tại khách sạn. Phản hồi của anh vô cùng quý giá đối với chúng tôi, vì chúng tôi luôn cố gắng cải thiện để đem đến cho khách hàng những trải nghiệm tuyệt vời nhất.Chúng tôi rất vui khi được biết rằng chất lượng dịch vụ của Melia Vinpearl Phủ Lý đã làm anh cảm thấy hài lòng. Đó là một phần thưởng vô cùng giá trị và cũng là một động lực to lớn để chúng tôi ngày càng nâng cấp dịch vụ hơn nữa. Về phản ánh của anh liên quan đến chất lượng phòng, chúng tôi đánh giá cao và trân trọng điều đó, chúng tôi sẽ có những kế hoạch chỉnh trang, nâng cấp hơn nữa chất lượng phòng để đem đến cho khách hàng những trải nghiệm tuyệt vời nhấtChúng tôi rất mong sẽ được tiếp tục phục vụ anh/ chị và gia đình trong thời gian tới.Trân trọng,Vũ Tuấn AnhQuản lý Trải nghiệm Khách hàng
Réponse de l'établissement: Dear Valued Guest, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. We really hope that we could welcome you soon. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manage
Invité
Suite
Séjour au déc. 2024
Voyageur d'affaires
4 évaluation
10.0/10
Exceptionnel
Publiée le 12 janv. 2025
非常棒的體驗,性價比超高,第二天想續住可惜沒房了……
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. We really hope that we could welcome you soon. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manage
Réponse de l'établissement: Dear Valued Guest, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. We really hope that we could welcome you soon. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manage
Réponse de l'établissement: Dear Valued Guest, Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience. We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. We really hope that we could welcome you soon. Wishing all the bests for you. Regards! Vũ Tuấn Anh (Alex) Guest Experience Manage