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Sheraton Phu Quoc Long Beach Resort
4.5/569 Commentaires
I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long. I wish all the best to my fellow guess and hope that you will be better luck then me. After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room management
Regent Phu Quoc
4.8/567 Commentaires
Regent Phu Quoc, a 5-star resort, had an amazing and attentive staff that exceeded our expectations. However, the resort lobby was uncomfortably hot due to its open space concept upon arrival. Despite this, our room was fantastic and included a private pool. Unfortunately, the resort layout lacked open space and ocean views, making everything feel closed and stuffy. Additionally, there was no airport transfer provided, which is disappointing given the resort's high price point compared to other resorts. On the other hand, the food was the highlight of our stay, with some dishes being hits and others misses. The beef and chicken pho were amazing, but the egg benedict was not good. Overall, while we had an amazing experience and would consider returning, we don't think it's worth the high price for most occasions.
JW Marriott Phu Quoc Emerald Bay Resort & Spa
4.6/5132 Commentaires
Everything was perfect! Location, food, beach, staff. It’s like a university and Lamarck-touched. Never had a place like that in Vietnam. Keep in mind, that there is not much around JW! But you can hire a scooter or enjoy the silence of the south-island!
New World Phu Quoc Resort
4.4/559 Commentaires
Nous avons apporté notre famille de cinq (3 adultes + 2 enfants de moins de 6 ans) et nous avons eu un moment étonnant au New World Phu Quoc. - Le personnel de l'arrivée à la réception, les chauffeurs de bus, le personnel du restaurant, le personnel de nettoyage, le personnel de jardinage aux gardiens sont tous amis, accueillis et accueillis à chaque fois qu'ils nous ont vus, et sont rapides à aider si vous avez besoin de quelque chose. - Les installations sont nouvelles, propres et vous donnent un sentiment d'un plus grand touch de luxe. - Les options pour le petit-déjeuner buffet sont fenomenales. Le restaurant est un établissement de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de qualité, un restaurant de Il se sentait comme un petit baignoire caché où les enfants pouvaient se débarrasser assez loin sans courants dangereux. Nous n'avons pas d'autre choix que de faire un petit tour si nous pouvions venir aux salons de plage pour vérifier si nous voulions commander des boissons ou des snacks. La piscine était aussi propre et pittoresque. La belle piscine était avec un bon bar de piscine que nous pouvions nager jusqu'à. Et il y avait toujours du personnel à la main. - Je suis également en mesure de profiter d'un traitement spa et j'ai été très impressionné par la qualité et le service fournis. Merci d'avoir nous. C'était un séjour merveilleux et nous ne pouvons pas attendre de revenir à l'avenir.
Radisson Blu Resort Phu Quoc
4.1/598 Commentaires
C'était mon deuxième séjour au Radisson Blu Resort Phu Quoc, et c'était aussi parfait que celui d'il y a 4 ans ! Je pouvais voir de nombreux clients séjournant au complexe. Cependant, la plage et la piscine n'étaient pas bondées du tout ! J'ai adoré leur petit déjeuner buffet ! Grand choix de plats principaux, de fruits et de pâtisseries! Le personnel est sympathique, toujours prêt à aider! La vue de la chambre et de la plage est spectaculaire ! Station idéale pour se détendre!
Melia Vinpearl Phu Quoc
4.2/564 Commentaires
The first time experience with Melia Phú Quốc, everything perfect except the bus transit from airport to resort have problem with air conditional. But when I report with customer service, they willing to listen and fix the problem right away. Also room very clean and nice. Huu Phuc so nice and helpful, also Janara restaurant have delicious food . 5 star for them

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Informations sur les voyages locaux

Prix le plus élevé4 755 €
Prix le plus bas37 €
Nombre d'évaluations3,833
Nombre d'hôtels65
Prix ​​moyen (en semaine)306 €
Prix ​​moyen (le week-end)309 €