Avis : Kalima Resort & Spa Phuket

Réponse de l'établissement: Dear Ahmed,Thank you very much for sharing your recent experience with us and for the perfect scores across all categories. We are truly honored to hear that you found our hotel magnificent in every way from the food and cleanliness to the services and hospitality of our staff.Your kind words and appreciation mean a great deal to our entire team, and we are grateful for the opportunity to have been part of your memorable stay.We look forward to welcoming you back again soon for another outstanding experience.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Réponse de l'établissement: Cher Rui Manuel, Merci beaucoup d'avoir partagé votre expérience lors de votre récent séjour chez nous. Nous sommes ravis d'apprendre que vous avez apprécié la terrasse magique avec sa vue imprenable et que vous avez reçu un excellent service de la part de notre personnel agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau pour une autre expérience mémorable. Cordialement, Tanyaphat Raheria (M.) Directeur du complexe

Réponse de l'établissement: Dear Sir/Madam,Thank you very much for sharing your experience on recent stay with us. We are delighted to hear that you found our hotel to be a superb and truly luxurious destination, and that you especially enjoyed the breathtaking beach views and our extraordinary breakfast offerings.We also appreciate your honest comment regarding the food quality. Please accept our apologies if it did not meet your expectations. Your feedback has been shared with our culinary team for careful review, as we are continually working to enhance our dining experience and ensure it matches the high standards of the rest of the resort.We sincerely value your input and hope to have the pleasure of welcoming you back for another memorable stay.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Réponse de l'établissement: Dear Laila,Thank you very much for taking the time to share your recently experience with us. We are delighted to hear that you were pleased with the cleanliness of the room, the impeccable service, and the variety offered at breakfast. Your kind words are truly appreciated by our team.We also acknowledge your comments regarding the walking distance to the pool and the presence of insects near the rooms. As our resort is set amidst natural hillside surroundings, occasional encounters with local wildlife can occur, though our team always acts promptly to address such situations, thank you for recognizing their responsiveness. We’re also glad to hear the room change was handled efficiently, allowing you to continue enjoying a luxurious stay.It was our pleasure to have you with us, and we hope to welcome you back again for another memorable experience.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Réponse de l'établissement: Dear Sir/Madam,Thank you very much for sharing your perfect experience with us. We’re thrilled that you had a magnificent experience and all aspects of surrounding, amenities, cleanliness and service met your expectation.We can’t wait to welcome you back for another unforgettable stay in the future. Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Réponse de l'établissement: Dear Mickael20,Thank you very much for sharing your wonderful experience on recent stay with us. We're delighted to hear that you enjoyed the excellent service and appreciated both our comprehensive breakfast and dinner experiences. Your kind words truly motivate our team to continue delivering exceptional hospitality.We also sincerely appreciate your comment regarding the noise in the room located near the road. We understand how important a restful environment is, and your feedback will be shared with our management team as we continuously look for ways to improve the guest experience.We hope to welcome you back in the near future for another memorable stay.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Réponse de l'établissement: Dear Irina,Thank you very much for sharing experience on your recent stay with us. We are truly delighted to know that your experience was such a memorable one.It’s wonderful to hear that although you stayed in one of our more modest room categories, you found it cozy, modern, and comfortable proof that we strive to offer exceptional quality and ambiance in every room type. Your generous compliments on the cleanliness, festive atmosphere, and functional design are greatly appreciated.We are especially pleased that our breakfast buffet exceeded your expectations. Your appreciation of the diverse selectionfrom freshly prepared Thai dishes to European offerings, yogurts, shakes, cocktails, ice cream, and more is incredibly rewarding to our culinary team.It’s also fantastic to hear that you enjoyed the pool area, relaxation zones, and complimentary wellness activities such as yoga, aqua aerobics, and Thai boxing. Providing our guests with both relaxation and recreation is something we take great pride in.We are truly honored by your intention to return and look forward to welcoming you back for another unforgettable stay.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Réponse de l'établissement: Madame, Monsieur, Merci d'avoir pris le temps de partager votre expérience lors de votre récent séjour parmi nous. Nous sommes ravis d'apprendre que vous avez apprécié la vue imprenable et le service chaleureux de notre équipe. Vos aimables paroles à l'égard de notre personnel sont sincèrement appréciées et nous les transmettrons afin de les encourager à continuer à vous offrir un accueil exceptionnel. Nous apprécions également votre commentaire concernant l'état du complexe. Bien que nous soyons fiers de l'entretien de nos installations, nous comprenons l'importance de l'amélioration continue et nous y travaillons activement pour garantir à nos clients un environnement agréable et confortable. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement pour une expérience encore plus agréable et agréable. Cordialement, Tanyaphat Raheria (M.) Directeur du complexe

Réponse de l'établissement: Dear Sir/Madam,Thank you for taking the time to share your experience on recent stay with us. We are pleased to know that you enjoyed the overall stay, particularly the spacious and well-equipped room with a sea view, as well as the cleanliness and facilities.We appreciate your constructive feedback regarding the floor level and the atmosphere in the room. Your comment about the restaurant cuisine is also duly noted, we are continually working to expand our menu selection to better cater to the diverse preferences of our international guests, including Chinese cuisine.It was a pleasure having you with us, and we hope to welcome you back for an even more satisfying experience on your next visit.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Réponse de l'établissement: Madame, Monsieur, Merci beaucoup d'avoir partagé votre expérience lors de votre récent séjour parmi nous. Nous sommes ravis d'apprendre que vous avez passé un séjour aussi agréable et nous vous remercions sincèrement pour vos aimables paroles concernant notre piscine à débordement, le Malika Sky Bar, la beauté des paysages et le service attentionné de Jib. Nous sommes également ravis que vous ayez apprécié l'ambiance paisible, loin de l'agitation de la plage de Patong. Vos commentaires concernant l'emplacement sont précieux et nous sommes ravis que la sérénité du complexe ait contribué à votre satisfaction. Nous espérons vous accueillir à nouveau pour une expérience mémorable. Cordialement, Tanyaphat Raheria (M.), Directeur du complexe.

Réponse de l'établissement: Dear Sir/Madam,Thank you very much for sharing your fantastic experience with perfect ratings across all aspects of your stay.We are truly delighted to hear that our hotel was the highlight of your trip. Your kind words about our excellent location, beautiful swimming pool with the lively pool bar, and the welcoming atmosphere mean a great deal to us.Your special recognition of Proy and Sordy for their excellent service is sincerely appreciated. We will be sure to share your compliments with them. We are thrilled to know that they helped make your journey even more memorable.We look forward to welcoming you back for another wonderful experience in the near future.Best Regards,Tanyaphat Raheria (Mr.)Resort Manager

Réponse de l'établissement: Cher Alexander Myasoedov, Merci beaucoup d'avoir partagé votre expérience lors de votre récent séjour parmi nous. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre complexe hôtelier propre et élégant, et que vous avez particulièrement apprécié la qualité de notre petit-déjeuner, le service attentionné de notre personnel et les soins relaxants du spa. Nous comprenons votre remarque concernant la distance avec la plage et nous excusons pour toute confusion. Notre emplacement à flanc de colline offre une vue panoramique sur l'océan, ce qui donne parfois l'impression que la plage est à deux pas. Bien que la mer soit visible depuis de nombreux endroits du complexe, l'accès direct nécessite une courte navette. Nous sommes toujours ravis de vous aider. Vos commentaires nous intéressent et nous mettons tout en œuvre pour que tous nos futurs clients comprennent parfaitement notre emplacement et nos installations via notre site web et nos plateformes. Nous espérons vous accueillir à nouveau prochainement, et peut-être une prochaine fois, pour un séjour plus long et encore plus agréable. Cordialement, Tanyaphat Raheria (M.) Directeur du complexe