Pico Rivera Inn and Suites

一切都很好，我住的房間有兩面窗，環境不錯，唯獨是熱水要等待的時間比較長。

Everything went smooth my only complaint is the front desk being lazy and not providing me with an extra pillow. We have 4 heads and only 3 pillows were provided. When asked he claimed that there weren’t any left but he didn’t even check.

Dirty I did so much research and read so many reviews to find a decent and clean hotel. I ended up picking this one even though it had a few bad reviews, because it said it was renovated and under new management. There was no person to check in and we had to call a phone number for someone to come down to the lobby which smelled interesting. The room was dirty. The floors looked like they had never been cleaned. The pillow cases had makeup and yellow stains. The comforter had large interesting, fresh stains. We had to go to the lobby to ask for new sheets 2x before they brought them an hour later and they did not change them for us. They were just dropped off on top of the dirty bed. When we were changing them we found the bottom sheet had a large yellow stain. The bathroom was worse. There were hairs still on the shower walls and the toilet had a pink ring inside and grime around the hinges of the toilet seat. We called the front desk several times and no one ever answered. We had to go all the way to the lobby several times and ended up leaving the hotel within 2 hours of checking in. I was so disappointed as there were several good reviews. The employee who finally brought us the sheets left them there for us to change, also left a lingering smell in our room.

The hotel price is good, but there is a bad smell in the lobby and elevator. One bath towel is dirty.

Hotel was straight dirty, hotel stink’s disgustingly and it’s outrageous, when you walk into the lobby it’s like you walked into a waste dump. I walk into my room and immediately get hit with a horrible musk, the pillow had a blood stain, bed sheets had weird stains floor was filled with trash and the walls were covered in random dried up liquids. We tell the owner and he tried to ignore it, he takes us to another room and still there is a horrible stench floors are still dirty bed sheets are still covered with stains and the bathroom was the worst part, there was urine all over the toilet and hair all over the rooms. Another thing is there was a couple who also stayed there and had informed us that their bed was filled with bud begs and spiders pillows had lots of stains and of course the horrible stench. In the end I do not recommend this hotel for anybody especially for families. Thanks to ******* for helping my family and returning all my money back.

The hotel manager was so kind and welcoming. The hotel room was exactly as described and had everything we needed. Great stay!"