katec477
2 mars 2025
Charming, Comfortable, Ideally Located, Helpful & Gracious Staff. Our party of 3 people chose to stay in the Delux Quadruple Room for 4 nights. Allocated to Room 2, it was a ground floor room situated within the reception building, with an internal staircase to the 2nd bed which is in a loft level. Except for a curtained & frosted window in the bathroom, this room is windowless. At first, we were disappointed by this as the room was without any natural light however, with the heat of the day & noise of the street outside, we realised that our room offered a calm, cool, quiet haven for our stay. We slept so very well whilst at La Closerie. The pool area and courtyard is tasteful & peaceful to relax within in the afternoon. A communal refrigerator is offered for guests in the courtyard kitchen area. We used this facility to chill beer & wine for us to enjoy for late afternoon swims & drinks by the pool. Beer & wine glasses were provided. It was a refreshing routine to cool us from the heat of the late afternoons. A simple, delicious, and very adequate breakfast was served from the rooftop terrace from 9am-10am. As early risers, we'd catch the sunrise from the nearby beach, go for a morning walk, have coffees (cappuccinos) at The Spot Restaurant across from the beach at 8am then be back for our rooftop breakfast of fresh juice, fruit, coffee/tea & cooked breakfast (choice of either Indian Breakfast or Omelette) made to order each morning...delightful. The staff were welcoming, engaging, communicative & responsive to our needs. I especially commend Selvi & Selva. Selva welcomed us warmly on check-in explaining the services offered at La Closerie very well. He helped us refine our local sight seeing plans during our stay. Silvi was extremely responsive to any request or question & welcomed any comment, respectfully offered, to help improve the facilities at La Closerie. One such example of her management/response was when we noticed that the pool tiles needed cleaning (there was quite noticeable & easily removable grime/scum around the pool at water level). It really did retract from the guests' first impression of the beautiful pool & courtyard where such an effort has been paid to furnish & decorate the area. Silvi asked for me to explain the situation, thanked me for sharing the issue with her & then she arranged for the pool tiles to be cleaned shortly after. It made such a difference to the appearance & positive impression of the courtyard, pool & to the whole cleanliness of La Closerie. For the sake of the beauty & success of La Closerie, may the pool tiles & filter intake area will be checked daily so that no scum/ grime is ever apparent. This area is where guests form their first impression. Finally, the grace of La Closerie lays in the staff. We found them to be dedicated to courteous & gentle service. Their grace & kindness is what we will remember of Puducherry
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