Sirene Blue Luxury Beach Resort

I understand that the star system is quite loose/subjective but I don’t think this is a 5 star establishment. More like 4 star based on available facilities. My biggest issue with this place relates to an experience I had on my final night. There was loud music playing at midnight, presumably from one of the other guest rooms. I called reception and asked if they could deal with this disturbance. When I called, I was told that they could not enforce anything until 1am. Seriously?! Am I really paying hundreds of euros per night for this place that I can't even get a proper sleep in?! Plus there are families with children staying in the resort! Other areas for improvement: Put tea and coffee making facilities in the room. Complimentary bottled water please. People are paying a lot of money to be there. Do you really have to charge people for bottled water? My global impression of customer service in Greece is of slow, reluctant, unhappy looking staff. That applies here too unfortunately but appreciate it is likely cultural. Reception staff are better than food and beverage. The website states that there are yoga classes. On arrival, I asked and was told by reception there are no yoga classes. So this is false advertising. Suggest removing from website. The gym/fitness is outside. This is odd, particularly given the hot climate. I would suggest creating a gym indoors (there appears to be no shortage of space). Reasonably well equipped gym though. There is a bizarre culture of guests reserving sun loungers for themselves. Again, I appreciate that this is a global issue and that there are cultural differences around it. However, to see sun loungers with random items on them and only about 10% of them occupied at any one time is laughable. Instead of discouraging this, the staff at the hotel actually collude with it! I was never unable to get a sun lounger, having said this (which is why the fervour for reserving them is even more ridiculous). Other thoughts: Rooms are very nice. No issues. Has everything one needs (except deficits highlighted above). You are paying for the view and for sure you get this. It’s pretty awesome. The vibe at pool and beach is busy and lots of kids shouting. Everybody is different in terms of what they want. Gets the sun all day so good for sunbathing. It’s a 45 minute walk into Poros town. Taxis can be a little hard to find but are cheap. The various eating and drinking options are a little limited in terms of the variety on the menu. I am gluten free and they appear to be familiar with this, which is good. Quality is reasonable; the price is a little high which is to be expected. Breakfast is decent. Reasonable choice and is kept fairly well stocked until closing time (10.30). One of the swimming pools is an okay size but the other one is just next to it and very small such that the claim that there are 2 swimming pools feels like a bit of a stretch! I did not get the chance to use the spa. In summary, I am no

Excellent location, probably the best location in Poros. Friendly, well trained, efficient and helpful personnel. Very good restaurants, clean rooms However, access to the beach and the breakfast area is not at all friendly for disabled or older people!!!