Enotel Acqua Club - All Inclusive

The hotel is old and requires maintenance. It is not a 5 star hotel, I would rather give to outside facilities a low 4 star and the rooms 3 star rating. When we arrived we got a super bad room, bed was horrible, it was really dirty, the sheets were not changed, there is no words to describe. Really, really bad and disgusting. I have complained immediately but needed to wait almost 24 hours to get a new room and spend a night in this awful room. The complaint didn't seem to be a surprise for the reception, seemed a standard thing that is going on there. The new room was still in the older part of the building, but it was reasonable, painted, good bed and clean. Still old but at least clean. Room service was ok. The facilities are good, plenty of things to do for kids if they speak Portuguese. They seemed to have a lot o fun :). I think pools require more hygiene, it is allowed to get the drinks into the pool and then it gets spilled, people sometimes eat food at the pool bar (even though it is forbidden) and then... yeah.. imagine the rest. Overall food is ok for three/four days, but nothing special and you will survive. The hotel has a good idea with the variety of food but the quality/taste is not that good (referring to buffet dinners) so we ended up eating one and the same thing. Pizza restaurant is really good and hamburgers were tasty. Food and ice cream was available through the day and the drinks were also super good. Very good cocktails, high quality ingredients and service at the bars was good.

excellent structure of the hotel, very kind and cordial staff, food and drinks of extra quality. Perfect all-inclusive, attractions for children and entertainment for adults, in addition to the wonderful beach