Hôtels près de Walkway State Historic Park, Poughkeepsie

Le personnel était merveilleux - très confortable! Les rénovations sont presque faites. Les chambres sont propres et très modernes. Vous serez certainement de nouveau!

La chambre est trop spacieuse que je pensais, et il est un peu difficile de marcher, mais il était bon de pouvoir boire de la bière au bar au premier étage de l'hôtel ~ J'ai bien reposé.

Hotel is very new

We have family in the area from Hyde Park down to Fishkill, and the location of this hotel is right in the middle, making it easy for us to visit them. The property was clean and easy to access. The lady checking us in was very friendly and pleasant, making check-in a breeze. Our room was clean and spacious. The complimentary breakfast was good, offering the standard Hampton Inn choices. Every time we went the front desk when we either left the hotel to start our day's adventures or returned, we were always greeted by the front desk staff with a ”have a great day” or a ”welcome back”. We will definitely book this location again next time we visit family. Plenty of restaurants, shopping, and local attractions are nearby. The Metro-North Train station is close by in Poughkeepsie for day trips to NYC.

My daughter and I really enjoyed our room at Springhill Suites, and the lobby was a very nice place to hang out and relax. It is also the area where you eat their breakfast, which is also really good. Checkin was very easy, staff was attentive and professional. Our room was on level 3, right next to the elevator, but the noise from the elevator wasn't an issue (by the way, the elevators were fast). The problem that we had with noise was coming from above us. By the sounds of the constant running and thumping, I am guessing it was kids above us. Aside from the noise issue, the room was quite large and comfortable and clean. Plenty of lights, and great blackout curtains. I loved that the desk area with a couch could be separated from the bed area by a window-like glass panel. However, the panels were loose in the sliding track, and every step, every movement caused the glass panels to jiggle and make a clattering noise. I was able to finagle the panels so the clattering sound was minimized. The bathroom floor was in bad shape though. The tiles were badly laid, and the grout around them was crumbling. It was so significant that the tiles moved and slid when they were stepped on. I believe I could have just picked the tiles up from the floor, but I didn't want to do that. They need to get their subcontractors back to regrout those tiles. There were a couple of other issues in the bathroom in the shower. The controls for the shower are strange in that you have to turn your back to the shower head to find the control for the water temperature. There was no indication that it was a hot/cold control, and I took a mostly cold shower until I turned around and tried the lever on the opposite wall.. I have no idea what the controls in front of me were (my front to the shower head), but I ended up getting sprayed directly in the face twice. It was a bit confusing. Even with the shower door completely closed, water had pooled out of the bottom of the shower and onto the floor, running toward the carpeted room. I did what I could to sop up the water, but that shower door needed some work as well. I know all this sounds bad, but we really did like it here. It is a great hotel. I would come again, only I would ask for a room on the fourth floor. And I would hope that the bathroom tile issues were only in the room I was in, and not every room. Everyone who worked here was very nice, and we enjoyed a couple of drinks at the bar.

The Holiday Inn Express at 2750 South Road in Poughkeepsie, New York has got to be an example of one of the worst properties in existence with the Holiday Inn name. My booking was for a four-night stay. When my wife and I arrived, we found the by a parking lot uneven and full of potholes. When I checked in there were no luggage carts to be found. The desk clerk was very nice and offered to search the hotel for a luggage cart. The design of the bathroom was horrible, the room was large but had a small single sink vanity that left no room for guest toiletries. The mirror behind the vanity had a bright light on each side that ran the full length of the mirror. The glare was so bad I could not see my face well enough to shave. The next day we were away from the property the entire day and upon returning we found that no service whatsoever had been performed. Very prominently in our room was a card displaying how the hotel would strive to perform all the functions such as trash disposal, refreshing towels and washcloths, making the bed, and generally performing all the duties a good hotel would do. None of these things were done. We complained to the front desk clerk, and she gave us some towels and washcloths. There was an apology but no offer of compensation. The charges for Saturday and Sunday were astronomical, especially for a property with no functioning pool. When I checked out, there was still no offer of compensation. I complained and was offered about $100 reduction and 500 points. My charges just for June 16th and June 17th were $650.67. I thought that offer was an insult. I complained to the clerk, and she responded that the hotel manager would get back to me in a few days. He did not, and about a week later I called him to complain. He became somewhat irritated and proceeded to tell me “how the hotel business ran”, and he was not going to do anything for me. I proceeded to tell him the clerk had already offered a pittance. He offered to return $112.13. Had this been a Marriott or Hilton property I know the manager would have totally comped the room for that night. The reason I know this is because other hotels that I have been to have gone out of their way to please their guests in this fashion.