Avis : Macdonald Tickled Trout Hotel

The room is clean and comfortable. Free parking and easy to travel to Liverpool & Manchester.

The room I paid for was not the room that I got allocated service was very poor no one at reception on arrival at 8pm and no one there when leaving No hot water in morning in room very cold shower and shower was leaking and spraying everywhere extremely disappointed and would welcome a call from hotel management as left my details but. It holding my breath on that

I had a wonderful stay at the hotel! The accommodations were comfortable, and the staff was friendly and attentive. The overall atmosphere was pleasant, making my experience enjoyable. I highly recommend this hotel for a fair and delightful stay.

Subject: Complaint Regarding Room Facilities and Service During Recent Stay at Macdonald Tickled Trout, Preston (Booking Reference: ************) Dear [Hotel Manager Victoria White] I am writing to express my disappointment regarding my recent stay at Macdonald Tickled Trout, Preston, with booking reference number ************ and hotel reference number ***********. I checked in on October 26 and checked out on October 27, staying under the name Mirza Iftikhar Ahmed. Upon check-in to Room 340, I found that the shower was not working, and the bath taps were also out of order. After reporting these issues, I learned from staff that the room had an ongoing problem with the bathroom facilities. I am concerned that, despite knowing this, Room 340 was still assigned to me, which led to unnecessary inconvenience. It took over two hours for the staff to address the issue and relocate me to Room 216, which was located above a music room. Given the delay and that I received the key around midnight, the noise from the music room made it impossible to get any rest. Considering these inconveniences, I kindly request that you consider some form of compensation as a gesture of goodwill. I trust that you will address these issues to prevent similar experiences for future guests. Thank you for your attention to this matter. I look forward to your response. Sincerely, Mirza Iftikhar Ahmed [***********] Sent from my iPhone

Really good place n the right money thank u enjoyed stay

The room was clean and comfortable grate customer service Will stay again

Great service, really good location and clean rooms.

It is more like 2 star hotel. It is ok

Location was very good, 2 minutes from the motorway and 5 minutes from the city. Nice view from the room overlooking a little pond and farmland. Bed was comfortable and the breakfast was lovely. Would stay again!

Says has a pool, no pool… stuffy rooms bed and wash basin full of hairs… not some where I would stay again

Basic but clean! Quick check in and out. All we needed for a one night stay as we were attending an event nearby.

Very good service

We had. A pleasant stay

Шикарный отель, с шикарной кроватью, но была проблема с душем, напора совсем не было :( А так прекрасный отель!