Wander the Resort

體驗感不錯

I can’t rate the rooms as we didn’t stay overnight at the resort but wanted to write a review about our day at the wander spa. The ambiance was really good, the pools, saunas, steam room at a great temperature and the food was really good. I will say though that I will never be doing another group booking again for the spa. There was a lot of miscommunication throughout the booking process. At first was told everyone in the group could pay individually and then told that actually it makes things complicated to have each person individually pay for themself and that one person from the group would have to commit to pay for everyone’s spa day. This was the same story for the restaurant, by email was told I would have to pay for everyone’s food due to being a group. When we got there the person who greeted us told us we could actually pay individually with our bracelets which we were thrilled about and at the end of the meal were told that actually I had to pay for everyone’s bill like communicated in the email. So again some miscommunication between staff. We also noticed that they gave us a “booking” menu which had less options than the regular menu which was disappointing. I’d go again with a friend or my husband but this spa is not accommodating for a large group booking. Not many people are willing to fork the bill for a large group for the spa and lunch and go through the hassle of e-transfers. You are also limited to 4 hours at the spa which our lunch took up close to 2 hours of it so wish this would change as well. The person I was communicating with actually recommended a 12:30 pm lunch knowing we had a reservation at the spa at 10:30 am so we’re not sure why this time for lunch was recommended. At the time of booking, I was under the impression we could stay as long as we wished like other thermo spas I had been to. To sum it up, a great little spa for a couple not so much if you’re planning on going with a large group.

We stayed at one of the Lakeside cabins for Valentines Day and it was an amazing little getaway. My husband is an interior designer and quite picky and he loved the space, we both enjoyed the finishes and decor. The beds were incredibly comfortable. They had everything you needed and more and provided a book of all the things to do and places to go. The resort embraces supporting local with all locally made products given as gifts when you arrive. The local towns are super cute with lots of nice restaurants and sandbanks was close by for a winter hike. Although there wasn’t a number to call when booking and if you had questions their customer service via email was very quick and through text once we were there. They prepared with our robe sizes, our welcome drinks and many personal touches. The only issue we had was that the bathtub taps were a bit confusing as there are two taps and the off isn’t specifically labelled and the shower curtain only covers one side so water leaks down the wall and creates a puddle that needs to be cleaned. We would definitely recommend and look forward to returning in the summer.

My husband and I went for dinner and we were not impressed. We arrived and there was no one to greet us at the front desk. We went and stood by another desk close to the restaurant entrance and it was probably 3-5 minutes before someone acknowledged us. There was a server at the bar behind us that saw us enter and said nothing. I also counted at least three people who came out of what must be the kitchen area and saw us standing there and also said nothing. Additional, after someone final attended to us she did not offer to check our coats if needed even though there was an area for coats in the front entrance. The food was good but not great for the price. My husband found the octopus to be overcooked. I had the Warm Cinnamon Butter Bread Pudding which came as two pieces, one was cooked perfectly and delicious while the other was slightly burnt. Our server was lovely however the overall experience did leave us wanting to return.

Wander is a great resort in Prince Edward County. Nice getaway spot close to Toronto. The beach is really nice for being by the lake. The restaurant is the star of the show. The brunch and lunch options are so good. The ambiance of the entire place is beautiful. All around wonderful time keeps me coming back.

Booked the "beach day" at Wander. For $45 per person I was not "impressed". The beach itself was not "easy entry to the water- lots of gravel. The chairs/layout was ok- not much privacy or ability to move chairs- and really only one of the three types were comfortable. The changing areas- were "sheds" that left little room to actually change, and the washrooms were a portable trailer. The food and bev staff- were nice but ineffective- IE the lager was one of the worst I have tried and was difficult to get them to switch to something more palatable.