Hôtels proches de Villarrica Volcanic Caves, Pucón

Le coût bénéfice n'est pas le prix. Pucon est une ville cher, mais payer presque $100.000 pesos chiliens (environ R$600,00) dans un jour dans cette auberge, qui, bien que avoir le titre de boutique, n'est pas un hôtel boutique, ne compense pas. Le petit-déjeuner est très mauvais. Même si ce n'est pas un buffet, il n'y a pas beaucoup de choses à faire, il faut rester à demander, la propriétaire finge que vous ne comprenez pas, super désagréable la situation pour une journée à cette valeur. Les chambres sont larges et confortables avec vue belle sur le lac, mais il faut une maintenance urgente, portes éteintes, fermeture tombant, air conditionné pince, tournee détruite, l'acoustique est mauvaise, On entend tout le discours dans les chambres voisines, enfin, pour la valeur perçue, ne compense pas. Nous avons demandé un petit déjeuner le jour précédent, car nous allions faire un tour très tôt le lendemain, et elle n'était pas prête; la réceptionniste a préparé un sac en plastique et a mis de l'eau et des fruits bien matures, pour ne pas parler d'autre chose, aucun sandwich n'avait, Elle a fait un pain sec avec du fromage aux prélèvements, mais je ne sais pas si c'était une mauvaise volonté de sa propriétaire ou de son économie, mais je sais que ça ne vaut pas le coup de rester dans cette auberge à Púcon.

We stayed in the Enjoy! Pucon for 4 nights in February of 2024. During our 4 day stay we got to sample 3 different rooms. This is because I am handicapped and the hotel did their utmost to accommodate me. My thanks to those who helped out. You have my deepest gratitude for your assistance and understanding. When we arrived check in was a nightmare. Cars everywhere outside. People in long queues to check in and no organization to any of it. We finally got to our first room 405. It has a nice view of the volcano. It had AC. A double/king bed, although a bit too soft for my tastes, and it rolled very easily across the floor. The room was an adequate size for a man with an electric scooter. The bath/shower is where the room fell short. It was not designed for tall/large people. The water pressure was great in all the rooms but the distance from the back wall to the tub edge must have been only 2 feet. Hence the shower curtain was hung directly above, and once wet, would stick to you like plastic wrap. Chile has not learned about curved shower rods yet... Day two, we got moved to a room that was not handicapped but better for me, 236. It had a proper shower (good water pressure) with zero tub so it was wide enough to bathe without being entangled. This room had a great bed, firm, and did not slide around the room. This room had a view of the hotels air conditioning, however this did not bother us. AC worked well. Day three, We hit the jackpot and got the only handicapped accessible room, 201. This room had tons of space for my scooter. It had a proper handicapped bath with a wheel in shower (good water pressure) and tons of grab rails!!! It also had a great bed, firm, and no sliding around the room. The view was of the hotel's tree, however this did not bother us. AC worked well. Some of the things that need some work to get to five star status, Handicapped ramp access. Still some ramps needed by the pool towel desk. The elevators are very small. I could only fit in one of the three elevators without taking my scooter apart to make it smaller. The resort ran out of pool towels at 4PM on Tuesday afternoon on a sunny 90+F summer day. Really? Buy more towels or a washer/dryer! Getting ice was a issue, there is no self service ice machines. The bar staff seems to only want to give out very small quantities at a time. I need ice for my medicine and I have ice in my drink all day and night. Stop being stingy with the ice!!! Breakfast was plentiful but the mostly the same each day. Housekeeping services were great. The pool was deep and refreshing when I could use it. Location is excellent. Right in the center of Pucon. Great access to shops, restaurants, etc.. I would stay here again but reserve a room earlier to make sure I get the one handicapper room.