Servatur Eden & Buganvillas

I just returned from this hotel. Couldn’t recommend highly enough. Beautiful spacious rooms with huge balcony. Great staff, great pool and the perfect location. Didn’t eat at hotel so can’t speak on food. Shop attached to hotel which is handy

Best hotel I have been in for years , staff so friendly, rooms lovely clean and very large , can't fault anything about this hotel , it's our last day and don't want to go home , we don't say that very often , we'll done to everyone who works at this fabulous hotel

We have just returned from a wonderful week staying at Eden. We enjoyed everything about our week away, yes it wasn’t the most luxurious place we’ve ever been too but that is reflected in the price. Food was great -lots of choice -Ice cream machine was a massive hit!! The staff were great and hard working. The entertainment was cheesy but fab. We would definitely return Xx

When I booked this and read the mixed reviews I thought we will either love it or hate it. Well we loved it. The room was lovely and clean we had a cot for our 18 month year old. The swim up room was well worth it. Unfortunately we didn't have sun on our one until after 3pm. The terrace was really big with a table chairs and 2 loungers. The pool was clean. And the view was great. The food was amazing home cooked. I am someone that can normally be sensitive to food abroad but I was fine. The seafood was amazing. The staff were great helpful they loved our son and doted on him. Nothing was any problem. The restaurant staff were great. The reception team were also great friendly English and Spanish speaking. We didn't use the main pool as was better for us to have toys etc in the swim up. The loungers are close together, but we didn't see battles for sunbeds etc. For those with little ones there is a park with swings a 5 min walk away. You literally walk up the side of the hotel and you are in the euro center. We also walked to and from the beach. It is steep but greek hills are worse! Also we walked to the mogan shopping centre for some good old shopping lots of steps though! Got a cab back. Hope this builds a picture for people going here. We loved it would definitely go back.

A bad start! Overbooked! So we didn't get our room we had booked until 3 days later!! Reception staff were very professional and understanding of our disappointment. We were recommend this hotel.. but it wouldn't have been my choice. Food was fine.. and original room we booked was lovely. A 100% credit to ALL staff at this hotel. A special mention for RAFAEL from the animation team. Absolutely brilliant.. and looked like he loved his job, and a great dancer too!!. If it wasn't for RAFAEL and the waitress , Mailen who was brilliant at her job too. Always working very hard doing her job.. with a smile. Chiva was a friendly barman, always happy to serve you and chatted with guests . Had a nice time. Thankyou Eden Buganvillas for a week that started off not good.. but ended lovely. I would also like to mention weekly entertainment.. EXCELLENT!!

Booked with Tui. £1499. 2 adults, 1 child. Self catering 7 nights 1 bedroom apartment. All inclusive not an option, nor swim up room when booked. Arrived early hours as flight was delayed. Checked in by security guard, who took our passports (which I'm never very happy about). I asked where we could get bottles of water from & he kindly gave us two bottles. There is no Air Con in the rooms, only ceiling fans. You can rent air con units for around €15 per day. We just about coped without one, left all windows open at night to let a breeze through, some nights slightly better than others. Apartments are in low rise blocks, ground floor then stairs to the first floor. We were first floor, with side view of the pool area. It was quiet with nice palm trees around. Our balcony was a good size with two loungers, a table, chairs & umbrella. It got the sun nearly all day. The apartment was basic but clean & tidy. Good wardrobe space & hangers provided. Kitchen area consists of fridge freezer, two cooking rings, toaster, kettle, pots & pans. Small breakfast bar with seats. Living area was sofa bed, coffee table & flat screen TV with several English channels. Bathroom had shower, no bath. It was clean & shower was good. Safe cost €20, with €10 refunded when you return the key. Rooms are accessed via a old fashioned key, although looks like a few have been upgraded to key card/fob. Our room was cleaned almost daily. Pool towels can be hired for refundable €10 each. Although annoyingly it costs €3 per towel if you want a clean one!! Needless to say we didn't bother. There is a launderette on site though, which was good feature. Most of the hotel grounds are well maintained, clean, tidy & pretty with stunning views over Puerto rico & down towards the sea. However the decking area where most of the loungers are, could do with a really good deep clean though, it was sticky in places due to what we assume is spilt fizzy drinks & it became filthy once wet. Surprisingly sunbed wars wasn't as bad as we thought it would be, especially with it being school holidays. Some were "reserved" early doors, but we still managed to find some even at 10:30, which was a pleasant surprise. We heard a few people complaining to the lifeguard & staff about people "reserving" beds & not actually using them, but not sure they did anything about it. We had a quick look at the swim up rooms from afar & they looked nice, but thinking about it you lose the privacy of your own balcony with people swimming up & down, so not sure if I'd like that or not. Don't forget about the sun terrace, it's adults only, but makes a great escape away from children if you want a bit of quiet time.  It's hot up there but umbrella shades are available. Food wise, we could have upgraded to B&B, Half Board or A/I once we arrived (A/I was €37 adult & €18.50 per day). But we decided to keep things flexible & just paid as we went. We ate breakfast at the hotel 3 times. It was €