Movenpick by Accor Qingdao Sunmei

Breakfast at Mövenpick Tsingtao was absolutely delicious! I especially appreciate they provided local delicacy, Chinese cabbage with shrimp. The cabbage was simply delightful, particularly when the chefs used the freshest shrimp to create the sauce. 👍 Additionally, the exceptional service provided by Ashley and Mia truly stands out and enhances the overall experience. Their professionalism and attentiveness ensure that every guest feels valued and well taken care of. Thank you for making my stay memorable!

Definitely not a 5 star hotel they claim to be on Trip.com. The first room we were checked-in had a broken window that couldn’t be opened and the reception didn’t know about it, although the window was closed with a tape and they should have known that this room had a problem. There were not many guests in the hotel and plenty of rooms to be offered. In the next room we found out that the show was out of hot water. The problem was with the central supply system and instead of repairing it themselves, the hotel engineer was coming to our room claiming that we should discharge water for 5-10 minutes before hot water starts coming out. This kept going for almost an hour, we were tired and wanted to sleep because it was late evening. The problem didn’t require our assistance because the problem was with the whole hot water supply system, not with our exact room. Also, they brought us a small heater to the room which I was surprised about, but then I understood that it was because the air-conditioner which had a heater mode, didn’t work well. I doubt that the hotel would have enough heaters for all rooms in case they had more guests. Without the heater it was quite cold in the room. Next morning the house keeper came at 9-30 am!!!Which is insane. We were sleeping. I’ve never encountered a hotel at which the house keeper came that early and disturbed the guests. Finally when leaving the hotel, we wanted to take those one-time use sleepers with us to use during the flight and found out to our surprise, that for 4 days we were living in the hotel sleepers were not changed even once. I called the reception, it was early morning (like 6-30 am) and they told me that the house keeper will bring us the sleepers when she comes to work. I told that we were leaving already and the reception promised to bring the sleepers asap. 10 minutes later nobody came and we went to check-out. At the check-out I asked for the sleepers again and told the receptionist that the taxi has almost arrived, so that she could bring us the sleepers first and then proceed with the check-out. She didn’t listen to me, still first processed the check-out and only after it went for the sleepers. So it basically took me half an hour and my nerves to get the sleepers that were supposed to be in my room from the very beginning. The general manager talked to us after the case with the hot water and the house keeper coming early in the morning. He was very polite, but this doesn’t eliminate the fact that basic services in this hotel leave much to be desired. On the plus side, very comfortable beds and clean spacious room.

This is a must stay hotel. Everything was perfect. The rooms have all the amenities you could think of. The restaurant offers Chinese foods and Western foods. The staff are professional, polite, friendly and helpful. I will definitely book at the Movenpick hotel group in the future.

Amazing Service, nice rooms and excellent quality of food absolutely “Movenpick like” - depending where are you going the location is absolutely ok… for me as a foodie it was a great experience 👍

這次入住體驗超預期！酒店位置絕佳，服務熱情，性價比很高，下次來還會選這裏～ 房間乾淨整潔，床品很舒服，隔音效果好，晚上睡得特別香。窗外視野不錯，白天陽光灑進來很愜意 前台小姐姐Margaret辦理入住很快，還主動介紹了周邊攻略。早上退房不小心落了東西，工作人員Jessie及時聯繫歸還，太貼心了，早餐種類豐富，中西式都有，味道也不錯。健身房器材齊全，無論是出差還是旅遊，這家酒店都很合適，已經推薦給朋友了，強烈安利！

真不愧是攜程五鑽酒店 服務真的是沒得説 尤其是前台小姐姐Margaret、Jessie入住期間細心的照顧 有什麼需求都能儘快響應 很喜歡這裏房間還是全屋智能的 早餐也不錯有一整塊蜂蜜 還有很有特色的 歡迎水果:水果每天都有送