Évaluations de Shangri-La Qinhuangdao

5 stars location, 1 star service, 1 star amenities Feedback that chair has sharp edges and cuts my toes. Just simply sent me few pieces of hansaplast and wrapped the chair's legs. Mentioned to front desk, need to check for all rooms' chairs. However check in again 1 week later in the other room, chair was having the same sharp edges. Hotel patrons safety is not prioritized. Went to sauna room, room couldn't be heated. Steam room is down too. Gym weighing machine was out for repaired for weeks and not back. In room iron board is like those very low cost board, it wasnt like a ironing board that a 5 star hotel will provide. In room bottle water is one of the cheapest in the market, not mineral water and just purified water. Front desk service can be one of the worst that I encountered, even 3 stars hotels provided a better service. Car park auto system was horrible too. 50% of the time couldn't exit. Either gotta go back to front desk seek help or pay for parking fee. From above several points, i really couldn't be justified that this is a 4 or 5 stars hotel.