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Avis vérifiés
Emplacement9.7
Commodités9.7
Service9.7
Propreté9.7
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Toutes les évaluations(1073)
Évaluations positives(1058)
Évaluations avec photos/ vidéo(292)
Petit déjeuner délicieux(168)
Grandes chambres(96)
Personnel d'accueil amical(61)
Luxueux(19)
Chambres familiales(13)
Buffet délicieux(13)
Restaurants de qualité(11)
Vue exclusive sur le lac(6)
Évaluations négatives(15)
Invité
Chambre Luxe Légère avec 2 Lits
Séjour au janv. 2025
En famille
1 évaluation
10.0/10
Exceptionnel
Publiée le 4 mars 2025
I’m very impressed with the grand hall and breakfast hall. The toilet is very clean with 5 star graded. The breakfast spread is one of the best I ever in China. The room is very spacious and clean. The service is impressive. All staffs are very polite and helpful. Showing willingness to assist at all times.
Traduire
Réponse de l'établissement: Dear,Thank you so much for your wonderfulreview! We are delighted to hear that youwere impressed with our grand hall,breakfast hall, and the cleanliness of ourfacilities. lt is always a pleasure to knowthat our efforts in maintaining highstandards are appreciated.We are thrilled that you enjoyed thebreakfast spread and found it to be one ofthe best in China. Your kind words aboutthe spacious and clean room, as well as ourservice, mean a lot to us. Our team isdedicated to providing the best possibleexperience for our guests, and we are gladthat our staff's politeness and helpfulnesswere noticed.We hope to welcome you back again soonfor another memorable stay.
Invité
Chambre premier, avec vue sur le lac (lit queen size)
Séjour au mars 2025
En couple
11 évaluation
9.5/10
Extraordinaire
Publiée le 29 avr. 2025
Great Hotel, nice staff.
Good breakfast.
English is a Problem. Bit Office, but Quangang itself is a Bit offside
Traduire
Réponse de l'établissement: 尊敬的客人您好!非常感謝您抽出寶貴的時間為我們留下點評!您提到的地點稍偏的問題,我們確實有注意到,但我們會努力通過提升服務品質來彌補這一不足。很高興您對我們的房間設備、衞生情況以及早餐都表示滿意,這説明我們在這些方面的工作得到了認可,我們會繼續保持並努力做得更好。期待您下次光臨,我們會為您提供更優質的服務!
emily
Chambre Luxe Légère avec 2 Lits
Séjour au avr. 2024
En famille
2 évaluation
10.0/10
Exceptionnel
Publiée le 23 juin 2024
the service is really good ! def recommend to go. i wld def come back
Traduire
Réponse de l'établissement: Thank you for your kind words! I'm glad to hear that you're satisfied with the service. If you have any more questions or need assistance in the future, feel free to reach out. Have a great day! 😊
Invité
Handpicked 180° View Round Bed Room
Séjour au avr. 2024
Voyageur d'affaires
55 évaluation
5.0/10
Publiée le 28 juin 2024
Very unfriendly front desk, poor breakfast, good internet. I will not come back here
Traduire
Réponse de l'établissement: Dear guest, thank you for taking your time to give us a comment! We value every guest's feedback and regret that you were not fully satisfied with your stay. We have your feedback to the relevant departments for rectification, please believe that we will improve our service quality and breakfast produced, for your re-stay to provide more perfect service and experience! Hope to provide you with thoughtful service next time! by Wu Lingzhen, General Manager of Quangang Fuan International Hotel.
Man Hin
Chambre Luxe Légère avec Lit Queen Size
Séjour au fév. 2024
En famille
2 évaluation
10.0/10
Exceptionnel
Publiée le 17 mars 2024
Wonderful Stay, Language Barrier Concern
My recent stay at Fu’an hotel was wonderful overall, with just one minor concern regarding a language barrier. From the moment I arrived, I was greeted warmly by the staff, and the hospitality throughout my stay was exceptional.
The hotel itself exceeded my expectations in terms of cleanliness, amenities, and comfort. The room was spacious and well-appointed, providing a comfortable retreat after a long day of exploring.
However, one challenge I encountered was a slight language barrier with some of the staff members. While most were proficient in English, there were a few instances where communication became a bit challenging. Despite this, the staff made genuine efforts to assist me and ensure my needs were met to the best of their ability.
Despite this minor inconvenience, I would still highly recommend Fu’an hotel to others, as the overall experience was outstanding. With its excellent amenities, convenient location, and attentive staff, it offers a fantastic stay experience.
Traduire
Réponse de l'établissement: Dear guest: Hello! We are glad to see that you are satisfied with our facilities and services, your comments are the best reward for our work. We will continue to maintain this enthusiasm, sincere service to each customer, your feedback also let us clearly see their own shortcomings, we strive to improve their professional ability with practical actions, looking forward to your visit again and service evaluation, I wish you all the best ~
KEAN Chye
Chambre familiale
Séjour au août 2023
En famille
6 évaluation
8.5/10
Très bien
Publiée le 9 sept. 2023
Clean and good location for walking and walking kids also friendly and not bad. Will stay again for my next relative trips visit here again
Traduire
Réponse de l'établissement: Dear guests hello, thank you for your recognition of us, every trace of the needs of the guests are our sincere efforts to the direction. We will work harder, looking forward to the next trip, we can create more perfect service for you.
Réponse de l'établissement: (智能體驗)您好,非常感謝您的入住與讚賞!酒店周邊的配送建設也是酒店重點項目之一,很高興福安國際酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待您再次光臨體驗!