Hotel St Moritz Queenstown - MGallery Collection

Excellent experience . I like the hot bath tub in the garden area. It feels like we were having the Onsen.

The room was spacious and within 10 min walking distance to city centre. Car park fee is 40 dollars per day.

Garden view room was cute and the onsens were a fantastic amenity. Great stay overall, central to Queenstown CBD and fantastic restaurant.

Quiet place away from the traffic. Hotel is on top of the hill so expect some steep walking every time leaving hotel. $20 credits for the restaurant/bar if waiving room make up, which is a nice touch.

One of the best value places I have ever stayed in. Rooms were clean, everything worked, and it was nice and cosy. Plenty of parking around too.

Great experience, great service.. definitely go there again next time I am in in queenstown.

The hotel sits on a hill, so it is quite a steep climbing. Think about every time going out and coming back.

Good location within walking distance to the lake and the city centre. Friendly staff. Breakfast provided good choice of fresh bakeries, juices and additional hot dishes. Parking fee is a bit high considerably this is not a capital-city or financial hub.

There was no concierge or staff assistance when we arrived, which was surprising for a hotel of this standard. When I later requested a late check-out by just one hour (until 12:00), I was told it was not possible because a group was arriving. However, when we returned to the hotel at 16:55 to pick up our car, we saw that the group had only just arrived. Refusing a one-hour late check-out, especially when traveling with a child, was extremely disappointing — and seeing the actual arrival time of the group made the explanation feel insincere. Overall, the lack of hospitality and the way guests are treated do not reflect the level of service we expected.