Meilleurs Hôtels de Raleigh, États-Unis

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

Located in Raleigh (Southwest Raleigh), Home2 Suites By Hilton Raleigh State Arena is within a 5-minute drive of North Carolina State Fairgrounds and North Carolina State University. This hotel is 2 mi (3.2 km) from PNC Arena and 5.8 mi (9.3 km) from Crabtree Valley Mall.Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool.A complimentary buffet breakfast is served daily.Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.Make yourself at home in one of the 110 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Vérifié dans le Super 8 par Wyndham situé à 3801 Capital Blvd, Raleigh, NC 27604 le 31 mai 2022 pour un séjour à l'établissement 4-night le 3 juin 2022 payé à l'avance. Le samedi 4 juin 2022, j'ai été au Front Desk et j'ai demandé que je sois vérifié sur mon séjour précédent et que le séjour Folio imprimé pour mes enregistrements. Le chef du Front Desk on Duty a insisté pour que le séjour soit simplement prolongé, que j'ai demandé de fermer. Elle m'a dit de revenir à 14 h pour le check-in et je lui ai dit que c'était bien, puisque j'avais quelque chose à faire à la bibliothèque publique de Green Road. Vous pouvez imaginer ma surprise quand à la Bibliothèque, en ouvrant mon courriel, j'ai découvert que le Front Desk Manager avait annulé ma réservation pour le samedi/dimanche. L'hôtel est très bien situé, mais il est très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très proche de la ville, très proche de la ville, très proche de la ville, très proche de la ville, très proche de la ville, très proche de la ville, Elle s'est rendue dans la salle (322) et a mis mes affaires dans un sac de décharge (tant humide que sèche) - une masse de dégâts et est venue en bas et m'a demandé de me retirer et de me retirer des locaux. J'ai découvert que tous les autres hôtels de la région étaient entièrement réservés. J'ai décidé de partager mon expérience avec le public voyageant.

L'un de mes hôtels préférés à Raleigh est un dépôt de 50 $ sans bugs, pas de personnes louds dehors.

Nous n'allons pas rester dans Residence Inn, mais nos plans de voyage nous avaient à Raleigh pour une nuit et cet hôtel a eu la meilleure option pour notre famille de cinq. Je dois dire que j'étais vraiment impressionné! Les chambres étaient spacieuses, propres et mises à jour. Le restaurant est très confortable et le petit déjeuner est très confortable.

Lindsey, merci beaucoup pour nous aider à sortir avec un hôtel de dernière minute après notre vol a été annulé. Même un courtois navire de retour et de sortie. L'hôtel était très propre et tout était parfait!!! La location était très proche de l'aéroport aussi. Vous étiez un ange pour nous, Lindsey!!!

Il y a de meilleurs hôtels dans la région! Il y a une raison pour laquelle les chambres sont bon marché. Cet hôtel est non professionnel et discriminatoire. Où commencer. Nous avons déjà discuté de payer la taxe d'animaux à l'arrivée avec le bureau de front. Alors que nous apportions nos sacs et nos chiens à l'hôtel, nous avons été appelés devant d'autres invités dans le hall par le directeur général Terrance et nous avons demandé si nous avions payé le prix de l'animal, comme si nous avions essayé de s'évanouir dans les chiens devant eux. L'hôtel était très noir, les routes étaient bruyantes, les cigarettes étaient comme *********, les clients étaient activement fumeurs ********* pendant que nous étions là. Les clients ont été très heureux de voir la musique dans leurs chambres, vous pouvez l'entendre très clairement de la salle.

J'ai eu le roi avec un canapé-lit, les environs de l'hôtel étaient puants.

C'est bon. C'est comme ça.

We stayed here based on reviews found on TripAdvisor. I agree the desk staff were great. The hotel is clean and the room was nice. We were staying for 6 nights but due to emergency we had to leave 2 nights early and staff was very accommodating. All that being said, we were not impressed at all with the breakfast. Whoever Seeham (breakfast person with great reviews and reason we stayed here) must have left. The buffet was lacking in variety and quality of food. We saw the breakfast lady refill coffee pot once on the first day, she never wiped the counters off and never refilled the pancakes/waffles and we got there halfway through the breakfast hours. The next days were pretty much the same except on the second day I had to find my own utensils in the cabinets and when she finally came to put some out she handled them without gloves. Actually she handled everything without gloves, not sanitary at all. We might stay here again but only for 1 or 2 nights. I won’t stay for more than that.