Hôtels Four Points à Raleigh

Fantastique service clientèle! Les membres de l'équipe comme Jamel vous font sentir bienvenu et il était si utile. Il était si ami, nous n'avons pas eu de problèmes. L'hôtel était emballé mais il s'est assuré que mes jeunes adultes et moi avions des chambres juste à côté l'un de l'autre. Nous avons fait un voyage merveilleux à Raleigh.

La dame de la table devant elle était immédiatement haïeuse et avait une attitude terrible le moment que je marche dans la porte....ahe a agi comme si j'avais été une grande charge dans sa journée! Elle a continué à me regarder et à dire non.

Great hotel. Second time I have stayed here this year. Very convenient. Staff is incredibly friendly. Rooms are clean and modern. Reasonable price. Bed was super comfortable. Literally no complaints or issues. Easy access to restaurants or Duke University and downtown Durham were short Uber rides. They have a shuttle, but I didn’t use it.

If I could give this location a negative 5 if I would. Please do not stay here people. FAIR WARNING This was the worst experience I've had in a hotel motel or nay kind of Inn. stayed at Red Roof for Dreamville in early April and this was the only ”affordable place.” As I look at the current prices per day I see that due to the event, prices were gouged by a large margin. That's not the surprise. This place was infested with roaches and ants. There was rust and peeling paint in numerous locations in the room and sounds coming from the lights. There were serious smells coming from the room like mildew or old over used furniture. The photos in the advertisement are FALSE and give the appearance of something better than it is. I have photos and videos in which i will post if this issue is not resolved. The staff was not present the whole weekend until Monday morning when I checked out and had to fly back home. As someone who has worked in hospitality and hotels for 15 years a full refund should have been offered but instead a very low and unacceptable one was offered. When I refused all communication from their end stopped and I was forced to battle this with my bank. Please advise this company breaks its own policy and does not rectify the situations being made aware by the guest, paying to stay there. Please do not stay here people. FAIR WARNING This was the worst experience I've had in a hotel motel or nay kind of Inn. stayed at Red Roof for Dreamville in early April and this was the only ”affordable place.” As I look at the current prices per day I see that due to the event, prices were gouged by a large margin. That's not the surprise. This place was infested with roaches and ants. There was rust and peeling paint in numerous locations in the room and sounds coming from the lights. There were serious smells coming from the room like mildew or old over used furniture. The photos in the advertisement are FALSE and give the appearance of something better than it is. I have photos and videos in which i will post if this issue is not resolved. The staff was not present the whole weekend until Monday morning when I checked out and had to fly back home. As someone who has worked in hospitality and hotels for 15 years a full refund should have been offered but instead a very low and unacceptable one was offered. When I refused all communication from their end stopped and I was forced to battle this with my bank. Please advise this company breaks its own policy and does not rectify the situations being made aware by the guest, paying to stay there.

Lili a fait un service étonnant et a été super attentive. La personnalité de Lili était amicale comme si je la connaissais un peu. Chaque matin, vous verrez Lili et comment elle est soutenue de tout service nécessaire. Lorsque vous avez besoin de quelque chose, demandez simplement Lili .........

 One of my favorite hotels in Raleigh $50 deposit no bugs no loud people outside. It’s a very chill spot right beside Denny’s and Bahama breeze.

Il n'était pas mauvais de rester, mais nous n'avons mangé que trois fois pour le petit déjeuner, 1 le dernier jour qui était gratuit à cause de l'annulation d'avions donc ils ont donné ma fille et moi le petit déjeuner gratuit mais les deux autres étaient 1 comp'd qu'un ami a reçu pour trois personnes dans laquelle l'autre a été payé par un ami. Il est très important de savoir si le petit déjeuner est payé pour 45 $ pour un jour, ce qui est probablement parce que la gardienne nous a fait mettre notre chambre #, bien que elle ait dit qu'elle comprenait que nos repas étaient comp'd. Malheureusement, même après avoir appelé l'hôtel, parler à une personne qui m'a envoyé au gestionnaire de finances avec lequel j'ai laissé un message mais n'a pas encore appelé en presque une semaine.

Grande location et excellente qualité de l'hôtel.

The staff was super friendly and helpful. The manager came to my rescue, and ran off a person who was not a guest, but was trying to make me get him a job with my company. They also allowed me to store my travel chest after check out, while at my last day of the convention. Since I had temperature sensitive items in the chest. But the hotel was not good. First thing, we paid extra for early check in. Only to get a room with a huge hole in the wall next to the door. The manager was aware of it, but nothing was done. So we paid extra for a defective room. The bathroom was kinda gross. Built up grime and mold on the walls and floors. The Roaches we saw running around, was an issue.